Navigation Specialist

The Role

The Opportunity Navigation Specialist will report to the Aftercare Supervisor and help participants achieve meaningful employment and pursue education goals that lead to long-term economic stability. Working one-on-one and in group settings, this role supports participants in setting and reaching concrete education and employment milestones, removing barriers along the way, and connecting to the workforce and education resources available across New York City.

This is a non-clinical role focused on opportunity, growth, and self-sufficiency. The Opportunity Navigation Specialist works alongside the Aftercare team, complementing the housing-stabilization work of Aftercare Specialists with specialized education and employment expertise.

Employment Support

• Provide individualized employment coaching tailored to each Participant's goals, including resume and cover letter development, interview preparation, and job search strategy
• Identify appropriate job opportunities, training programs, and apprenticeships aligned with Participants' skills and interests
• Support Participants in navigating applications and addressing barriers to employment (documentation, transportation, work-readiness, and related needs)
• Provide ongoing support to help Participants obtain and maintain employment

Education Support

• Help Participants set and pursue education goals, including HSE/GED, ESOL, vocational certifications, and post-secondary enrollment
• Guide Participants through application, enrollment, and financial aid processes
• Connect Participants to adult education and training resources across NYC

Workshops & Group Facilitation

• Facilitate recurring workshops on topics such as job search strategies, workplace skills and professional communication, career pathways, and educational opportunities and financial aid

Partnership Development & Referrals

• Develop and maintain partnerships with workforce development organizations, training providers, educational institutions, and community-based resources
• Make warm referrals and coordinate follow-through; surface and elevate other needs (e.g., benefits, legal) to the appropriate Aftercare team member

Coordination & Documentation

• Coordinate with Aftercare Specialists and supervisors through case conferencing and warm handoffs
• Maintain accurate, timely documentation in Salesforce or related systems
• Participate in team meetings and case conferences

Other duties as assigned

• Bachelor's degree required; degree or certification in workforce development, vocational counseling, social work, or a related field preferred
• 2-4 years of experience in employment services, workforce development, vocational or education counseling, or related case management
• Familiarity with the NYC workforce development and adult education landscape (e.g., Workforce1, CUNY, HSE/ESOL and sector-based training providers)
• Knowledge of NYC voucher systems and the populations Anthos|Home serves preferred
• Strong organizational, follow-through, and relationship-building skills
• Comfort with field travel across all five boroughs as a regular part of the role (Metro Card or transportation reimbursement provided)
• Tech-savvy and quick to learn new digital tools and systems;
  Proficiency in Google Workspace (Docs, Sheets, Gmail); proficiency in Salesforce or similar CRM data systems
• Bilingual English/Spanish preferred

• Competitive starting salary: $65,000 - $70,000
• Hybrid work environment: 2-5 days in office &/or in the field
• This role requires flexibility to work evenings and weekends as needed.
• Comprehensive benefits package including:
  • Health, dental, and vision insurance
  • 401(k) with 4% employer match
  • Generous paid time off
  • Summer Fridays in August
  • Professional development opportunities
  • Current wellness perks:
    Weekly yoga classes, Class Pass subscription etc.

Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively.

Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.