Senior Academic Advisor - Academic Success Center; HEa

Senior Academic Advisor - Academic Success Center (HEa) POSITION DETAILS

Reporting to the Academic Advising Manager, in the office of Academic Success Center (ASC) under the division of the Office of Academic Affairs, the Academic Advisor will serve as an advisor to a caseload of Bronx Community College (BCC) certificate and degree seeking students not enrolled in a special program.

Responsibilities include but are not limited to:

• Provide intensive, high-touch in-person and virtual advising services on academic issues with respect to curricular, general education and program requirements, selection of major and academic standards including those for retention and probation

• Evaluate students' records to track progress toward degree completion leveraging technology including EAB Navigate, CUNYfirst and communication tools to monitor students' success and semester-to-semester persistence; intervening to reduce dismissals and withdrawals and improving metrics for success and retention

• Serve as a resource to students regarding academic policies and standards, grading policies and various appeal processes

• Collaborate with other members of Academic Success Center team as well as with other units and academic departments to create and promote opportunities for student engagement in extracurricular activities, departmental networking events and experiential learning

• Facilitate workshops and information sessions for students on use of BCC-based and CUNY-wide systems utilized in the advising and registration processes

• Identify and refer students in need of additional support and/or services

• Utilize ASC's student assessment tool for at-risk and probation students track and monitor their tutoring sessions and grades.

• Participate in advising-based and college-wide committees

• Participate in the development of advisor training materials

• Provides expert and/or specialized academic counseling a diverse student population. Offers comprehensive advisement to full-time and part-time students

• Works with other academic affairs staff as well as enrollment and student affairs to assist students with major requirements and select appropriate courses

• Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

• Develops academic plans and performs graduation audits

• Provides information to students regarding student support services, college policies and program procedures and guidelines

• Facilitates workshops; assists with other department activities such as course scheduling

• Occasional evening or weekends may be required.

Bachelor's degree and four years' related experience required.

• Master’s degree

• Excellent interpersonal, communication, organizational, and time-management skills, as well as a strong work ethic and commitment for success.

Higher Education Assistant

Non-exempt

Salary commensurate with education and experience: $68,364 - $76,937

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.