Program Manager

As a Program Manager, you are a culture builder, facilitator, coach, and data-informed intervention lead. You play a critical role in helping fellows and alumni grow as technical practitioners, professionals, leaders, and community members.

Your work sits closest to the daily fellow experience. You are often the person who notices when a fellow is losing momentum, when an alum needs more structure in their job search, when a cohort needs a reset, or when a participant is ready to be pushed toward the next level of growth.

This role requires strong relational judgment, clear communication, disciplined follow-through, comfort using data, and a deep commitment to equity-centered support. Program Managers are responsible for delivering, facilitating, adapting, and refining programming in partnership with the Director of Leadership and Development, Senior Program Directors, and other team members. They are also responsible for carrying out Marcy’s coaching practices with consistency and care, using regular coaching conversations to help fellows and alumni reflect on progress, navigate challenges, build professional habits, and follow through on the actions required to succeed.

Provide individualized coaching that helps fellows and alumni set goals, navigate challenges, and build confidence.

• Hold regular coaching and support conversations that help participants grow as leaders, clarifying goals, reflect on progress, navigating challenges, and identify next steps
• Build a strong understanding of each fellow’s motivations, strengths, growth areas, goals, and barriers in order to provide responsive, asset-based support
• Coach fellows toward key milestones, including presentations, assessments, interviews, networking conversations, applications, referrals, and workplace transitions

Deliver, facilitate, and adapt programming that supports participants’ leadership development and career and interview readiness.

• Facilitate sessions, workshops, seminars, and learning experiences related to leadership and development, career readiness, professional skills, interviewing, networking, and workplace readiness
• Design and facilitate interview readiness experiences including mock interviews, behavioral practice, and post-interview reflection that prepare fellows to present their technical work and tell their career story with confidence
• Provide consistent high-quality grading and feedback on coursework
• Collaborate with the Director of Leadership and Development and Senior Program Directors to adapt programming in response to cohort needs, feedback, and emerging challenges while maintaining alignment with program standards

Maintain accurate systems for tracking participant progress and use data to inform timely, targeted, and effective interventions.

• Maintain accurate records related to attendance, engagement, assignment completion, coaching notes, job search activity, placement readiness, referrals, and outcomes
• Track participant progress across academic, professional, engagement, and career-readiness indicators
• Use data to personalize support, reinforce effective habits, strengthen accountability, and help participants persist, improve, and achieve program and career milestones

Enable high-quality program and fellowship delivery through strong program operations and effective and proactive cross-team coordination

• Partner closely with the Lead Instructors, Program Directors, and fellow Program Managers to deliver a seamless and consistent fellowship experience
• Manage the day-to-day operations of the fellowship, including scheduling, session logistics, materials, communications to fellows, and coordination of guest speakers
• Participate actively in fellowship meetings, planning sessions, data reviews, team huddles- sharing participant updates, operational insights and recommendations
• Utilize program data to understand and communicate participant progress, barriers, and support needs to enable coordinated interventions across teams