Community Engagement Associate - Mandarin

Community Engagement Associate
- Mandarin

About NYC Kids RISE:
Over the last decade, NYC Kids RISE has been working alongside partners in government, philanthropy, business and communities to build a universal wealth building platform for New York City neighborhoods. The Program expands access to mainstream financial products; builds individual, family, and collective financial assets; provides financial education for families and students; and brings schools and communities together to support all their children's futures.

The Save for College Program's model is intended to drive neighborhood-level changes in economic opportunity and mobility by building individual and collective financial assets, reinforcing college- and career-going expectations, and strengthening social capital, networks, and infrastructure in neighborhoods across New York City.

Next school year, nearly every elementary public school student in New York City will have an NYC Scholarship Account invested in a 529 college savings plan, regardless of income or immigration status. From there, each year moving forward ~75,000 children will be added until nearly all ~1 million NYC Public school students have Accounts. In 2030, the very first students who received NYC Scholarship Accounts by participating in the Program's pilot in Queens will be graduating high school.

Currently, more than 380,000 students have NYC Scholarship Accounts with more than ~$85 million designated for their educational futures.

This past June the City announced an historic investment towards our vision increasing the initial seed amount for kindergartners from $100 to $1000. The Administration has also included the Program in the Mayor's Housing Plan calling for philanthropic partners to invest directly into the Accounts of students living in NYCHA developments. At the same time, NYC Public Schools has launched efforts to further integrate the Program as a tool for college and career readiness, strengthening school community ties and financial education & empowerment across ~1000 elementary schools.

With a national, state, and local bipartisan recognition of the power of early wealth building and our infrastructure in place, there is a window of tremendous opportunity to realize a bold vision for NYC kids.

Position Summary:

NYC Kids RISE seeks a highly organized, and detail-oriented Community Engagement Associate (Mandarin) with strong communication skills to join our Parent Foundations team and support the execution of our direct parent engagement strategy. The ideal candidate will engage participating families, help them understand the Save for College Program and its benefits, and support families to complete the foundational steps, with a special focus on understanding savings account options and opening their own savings accounts.

Community Engagement Associates will also educate parents about different opportunities to continue to engage with their savings accounts including different ways and moments to save and provide appropriate referrals to supportive services.

Key responsibilities include but are not limited to:

• Becoming fluent in Save for College Program and college savings account materials in order to be able to present this information in a variety of settings, answer parent questions and work 1:1 with parents
• Conducting direct outreach to participating parents in person, via phone, text and / or email in order to explain the program and engage them to complete the foundational steps and move down the scale of engagement with the Program
• Delivering presentations about the Save for College Program and facilitating informational workshops
• Providing one-on-one navigational and technical support for parents/guardians in viewing their scholarship accounts, opening and linking their own college savings accounts and making deposits
• Staffing the NYC Kids RISE Hotline in order to answer the questions of participating parents and other stakeholders as well as help them sign up for workshops and complete key program steps
• Staffing Save for College Program events including supporting the logistics of prep, execution and follow up
• Ensuring timely follow up…