Program Manager; Literacy and Special Education Programs

Posting

Summary:

The Department of Health Studies and Applied Educational Psychology is seeking a Program Manager to oversee the academic operations and administration of the Literacy and Special Education Programs. This role will support program management, student advising, admissions coordination, field placements, communications, and financial oversight while partnering with faculty and key stakeholders to ensure program success.

The Program Manager, in conjunction with the Program Director(s), will be responsible for the academic management of the Programs in Literacy and Special Education. This entails continuous communication with the Director of Academic Administration (DAA), the Faculty Program Director(s), and involvement in all aspects of academic program management, such as coordinating the admissions process, coordinating/facilitating field or teaching placements, student advising, program marketing/communications, and financial oversight.

• Program management and coordination:
• Student coordination
• Field placement coordination
• Other administrative coordination
• Program enrollment management:
• Admissions
• Financial management

Literacy and Special Ed Programs

Program management and student coordination.

• Assist in the development, implementation, and enforcement of program policies and procedures
• Assist faculty with advisement, course plan, and schedule development
• In conjunction with the faculty, prepare scholarship recommendations
• Supervise and support students with the registration process (Degree Works)
• Develop and update program information packets and handbooks, presentations, and student advisement guides
• Manage preparations for program orientations and webinars
• Maintain a Program Canvas site as a hub for program resources.
• Develop and maintain a program database on programs using data provided by Institution Research Reports (Argos, Banner), student cohorts, and alumni
• Ensure that student degree audits and other files are complete and up-to-date (Degree Works)
• Oversee student outreach and communication
• Respond to student concerns and questions, including coordinating between TC offices
• Assist with alumni relations and communications; prepare ad hoc materials and special projects for Faculty program directors and department chairs
• Oversee website content and maintenance
• Assist students with the completion of certification requirements, integrative projects, and theses.
• Lead administrative aspects of accreditation and assessment processes for the program, including ensuring all program accreditation standards are addressed across courses, collecting student accreditation data (through Canvas site), and working closely with the TC Office of Accreditation and Assessment to produce reports.

• Facilitate field placements (field experiences, practica, and student teaching) for the respective program, including exploring/meetings with field sites, if needed, throughout the New York City region, and working with the TC Center for Educational and Psychological Service (CEPS) s
• Collaborate with TC offices on affiliation agreements
• Observe in potential placement sites and communicate effectively with staff in those sites
• Make recommendations based on observations and experiences at various sites; communicate with students about placement paperwork deadlines (Exxat, Time2
  
  Track, Canvas)
• Attend program manager meetings with others in the department to stay up on TC policies, procedures, and deadlines.

• Co-supervise student hires in the program (e.g., TC Connectors), including training, evaluating, employee development, disciplinary actions; work with department staff to organize special events, including webinars, orientations, and guest speakers.

• Monitor and organize the admissions process. Conduct follow-up on additional information requests; submit info about advisors to students
• Communicate with prospective students throughout the admissions process to answer their questions about the program
• Use data summaries provided in the Admissions HUB (Slate) to keep tabs on application data and…