Manager, Learning and Development

The Organization

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work ovatingjustice.org.

The People Department is seeking a Learning and Development Manager that is highly organized, a skilled communicator, and self-starter to implement a range of professional development initiatives. Reporting to the Director of People Experience and Development, the Learning and Development Manager designs and delivers programs (virtual and on-site) that support the Center for Justice Innovation (CJI) staff develop the skills, knowledge, and confidence to do their best work.

This role manages the Center's Learning and Development infrastructure end to end—from needs assessment to program design to platform administration—and partners closely with departments across the organization to address identified skill and learning gaps.

• Define the strategic framework and direct the development of key learning solutions, including workshops, cohort-based programs, blended learning, and experiential development utilizing best practice approaches across all-staff, managers, senior leadership and role‑specific audiences, including interns;
• Consult and collaborate with subject matter experts to ensure content accuracy and clarity;
• Manage compliance training for staff across the Center;
• Create facilitator guides for learning programs;
• Facilitate train‑the‑trainer (TTT) sessions to extend Learning and Development capacity across the organization;
• Build and maintain manager capability curricula, including learning pathways for new and experienced managers;
• Maintain CJI's Learning a dDevelopment calendar;
• Manage external vendors, contracts, and content licensing;
• Administer the learning management platform (LMS);
• Conduct learning needs assessments and partnering closely with program departments to address skill gaps;
• Track, manage data, and provide recommendations on utilization, learning outcomes and report on participation, completion, and impact;
• Manage programming logistics, delivery, and communications. Including marketing and publication of training offerings; and
• Other related tasks supporting Learning and Development and the goals of the People Experience & Development team.

• Bachelor’s degree or other relevant graduate degree and five years of experience in learning and development, instructional design, or training, including direct facilitation experience required;
• Demonstrated skill designing curricula for adult learners across formats (in-person, virtual, asynchronous);
• Experience administering an learning management platform(LMS);
• Strong project management and organizational skills;
• Certification or formal coursework in instructional design, adult learning, coaching, or facilitation; and
• Clear written and verbal communication.

• Experience in nonprofit, public-sector, or other mission-driven settings; and
• Familiarity with manager development and capability frameworks.

Full-time hybrid role with 2-3 days on site required per week.

Midtown Manhattan, with regular travel to sites within the five boroughs and Newark, NJ.

The compensation range for this position is $90,000 - $118,500 and is commensurate with experience.

• The Center for Justice Innovation offers an excellent benefits package including…