Manager, Teen Technology & Design

Manager, Teen Technology and Design

Department: Branch Services & Programs

Employment Type: Full Time

Location: Stephen

A. Schwarzman Building

Reporting To: Caitlyn Colman-Mc Gaw

Compensation: $85,000 - $92,000 / year

The Manager of Teen Technology & Design is a leading member of the Young Adult Programs and Services (YAPS) Department; responsible for providing support to teen patrons and teen-serving staff through programming, resources, and professional development across our 89 branches. The Managers’ portfolio includes the design and dissemination of high-quality resources and training on creative technology like 3D Printers, sewing machines, A/V equipment, as well as digital literacy and skill building.

The Manager will design, communicate, and implement programs and services that will help bring The New York Public Library’s (NYPL) strategic vision for teens to life, and work closely with the Associate Director and Director of Young Adult Programs & Services to build the community of practice at the Library.

Some expectations for this role are that within:

• Work with the associate managers on the Teen Technology & Design team to gain an understanding of the current portfolio, priorities, workflows, and key initiatives.
• Learn about the current landscape of creative technology programming for teens at NYPL branches.
• Gain familiarity with Teen Tech & Design’s tech inventory, Teen Centers, technology kits,Teen Tech Mentors, staff training models, and current partnerships.

• Work with the Associate Director and the Teen Tech & Design team to assess strengths, challenges, and opportunities across the portfolio.
• Lead or support creative technology training for teen serving staff.

• Continue to learn about the ecosystem of teen services at NYPL to be able to propose potential areas of improvement and growth.
• Assess current trends in technology education in libraries and seek ways to improve teen engagement in NYPL’s programs.
• Manage partnerships and training centered on AI literacy and exploration; thinking about how teens learn about AI.
• Continue to support Teen Tech & Design department by curating and implementing trainings for staff that seek to improve tech based programming offerings for teens

Responsibilities:

• Directly supervise Teen Technology & Design staff and indirectly support part-time employees
• Develop professional development opportunities and resources for teen-serving staff across our 88 branches that center around creative technology and digital literacy for teens
• Support branches through in-person and virtual based training, including one-on-one assistance with specialized creative technology tools and creating staff facing resources, such as training materials, activity and programming guides
• Lead and support initiatives connected to Teen Centers, including technology access, staff support, and programming resources
• Lead and support the Teen Tech Mentor program, including branch selection, curriculum planning, reporting, program evaluation, and coordination with staff and stakeholders
• Oversee systems for inventory and manage budgets across multiple funding sources, ensuring purchases and program expenses align with departmental goals and grant requirements
• Provide data, spending information, program updates, and impact information for grant reporting, donor reporting, internal planning, and evaluation
• Collaborate with Young Adult Programs and Services and other internal teams including branch libraries, Development, Communications, Digital, Research, Patron Analytics and Impact, Tech Connect, Children’s Services, Adult Services, and others
• Perform other related duties as assigned

Required Education & Certifications

• Master’s Degree in Library Sciences, Education or related field required

Required Experience

• 5+ years of experience working with diverse youth populations, preferably high school students, in a library, school, or non-profit setting
• Experience with implementing and managing creative technology, digital literacy, media production, STEAM or related…