Learning & Development Coordinator (Support & General Workshops

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Job Title: Learning and Development Coordinator (Support and General Workshops)

Reports to: Director of Learning Development

Location: 305 7th Avenue New York, N.Y. 10001

Salary Range: $57,000 - $62,000

Summary: The Coordinator of Learning & Development is responsible for administrative coordination and operation support of the Learning & Development Department in its work to provide learning opportunities that are strategic, impactful, timely, staff performance enhancing and cost effective. The Learning & Development Department accomplishes this by orienting and promoting staff investment in our agency’s mission, values, and culture; ensuring fulfillment of all grant-mandated training requirements;

and assisting staff in gaining knowledge, sharing best practices, and applying skills to fully implement program models.

In this role, one should be a culture carrier that is passionate about helping people learn and grow. The Learning and Development Coordinator does this work with an anti-racist and equity lens and ensures our trainings have these principles embedded into them. Good Shepherd Services strives to be a leader in non-profit professional development. The Coordinator supports the Director, the Learning Collaborative and the Senior Coordinator on administrative tasks, special projects and performs other duties as assigned.

Key responsibilities include training and professional development coordination, administrative and clerical operations, marketing and communications, and assisting with cultivating an inclusive learning environment.

• Has high energy and a pleasant, welcoming and professional demeanor
• Takes initiative and proactively problem solves
• Maintains a high-touch approach to community outreach, helping design learning and professional development experiences
• Delivers polished and quality diversity, equity and inclusion centered work products and services
• Has high energy and a pleasant, welcoming and professional demeanor
• Creative and resourceful with a collaborative, equitable and partnership-based mindset
• Maintains a strong business acumen along with discretion and confidentiality
• Familiar with social services best practices, with a commitment to strength-based youth and family development, and trauma-informed/healing
• Must demonstrate ability to communicate and work effectively with staff from all levels within an organization
• Must have superior customer service, administrative and clerical skills, be detail oriented with strong organizational and analytical skills and possess excellent verbal and written communicate skills
• Is a life-long agile learner committed to developing their toolkit to support the mission-aligned work of Good Shepherd Services
• Is committed to furthering the mission of Good Shepherd Services

• Promote the organizational shift from a culture of training to a learning and development culture with learning objectives supporting a mission-aligned lens.
• Collaborate with the Director of Learning & Development and internal and external facilitators to develop and assess content for curriculum and communication plans for its roll out to staff
• Collaborate with the Director of Learning & Development to develop a mechanism of assessing on-going needs and revising the curriculum as needed
• Utilize web-based systems to facilitate online learning, if needed
• Identify and prioritize customized eLearning offerings and sources
• Assist with continuing education unit and learning credits, if needed

• Assist with the L&D team overview during new hire orientation onboarding
• Familiar with adult learning, group dynamics, participatory facilitation skills or a desire to learn facilitator methodology a plus
• Maintain strong relationships with vendors, internal and external facilitators and consultants

• Collaborate and provide insight for development and…