Hybrid Training Specialist

Training Specialist

This role focuses on designing, developing, and delivering high-quality, military-compliant technical training for Australian military and civil customers as part of the INTAS program. The Training Specialist uses a strong technical background in air traffic control or surveillance systems to create comprehensive training materials, manage courseware updates, and coordinate multi-component training projects in a dynamic, fast-paced environment. The position offers the opportunity to contribute to cutting-edge training programs for advanced technology systems while collaborating closely with subject-matter experts and stakeholders.

Working Setting:
Hybrid to start (need to be onsite in Syracuse, NY a couple of times a week during the training process), after that, can work fully remote with occasional onsite visits.)

Responsibilities

• Design and develop military-compliant training materials, including instructor guides, student manuals, job aids, and other content that satisfy applicable military standards and defined learning objectives.
• Update and maintain instructor guides, student manuals, job aids, and related training documentation to ensure alignment with evolving military and technical requirements.
• Partner with subject-matter experts and stakeholders to assess training needs, define learning outcomes, and tailor training solutions for specific platforms, systems, and user groups.
• Maintain and revise courseware to reflect new functionality, components, and system changes, ensuring all training content remains accurate, current, and compliant.
• Implement version control and configuration management practices to manage updates and ensure consistent, traceable training documentation.
• Plan, coordinate, and deliver multi-component training projects by developing detailed schedules, resource plans, and milestones, and by managing cross-functional tasks to ensure on-time and on-budget delivery.
• Conduct iterative review cycles for training materials by organizing review sessions, collecting and analyzing feedback from reviewers, and refining content based on findings.
• Troubleshoot and resolve technical and instructional issues that arise during training development and review phases, escalating risks as appropriate and implementing corrective actions to protect schedule and quality.
• Apply technical writing best practices to create clear, concise, and user-focused training content, including user guides, HTML-based materials, and other documentation formats.
• Use content management tools and processes to organize, store, and maintain training materials and related documentation.
• Ensure all training materials and documentation meet relevant compliance requirements, including government and aviation-related standards where applicable.

Essential Skills

• Proven experience in designing and developing military-compliant training materials and documentation.
• Strong technical background in air traffic control or surveillance systems, or closely related technical domains.
• Hands-on experience with training development and training instruction in complex technology-based environments.
• Strong skills in Adobe PDF tools for preparing, formatting, and finalizing training materials and documentation.
• Advanced proficiency in Microsoft Word for creating and editing detailed training documents and manuals.
• Proficiency in Microsoft PowerPoint for developing engaging training presentations and visual materials.
• Demonstrated technical writing experience, including creation of user guides and other instructional content.
• Experience with document control practices, including version control and configuration management.
• Familiarity with compliance-driven environments, such as FAA or other government training requirements.
• Experience with HTML template writing and content development for web-based or digital training materials.
• Ability to coordinate and manage multi-component training projects in a dynamic, fast-paced environment.
• Strong collaboration skills for working closely with subject-matter experts and stakeholders.
• Education and experience meeting one of the following: a BA/BS degree in engineering, instructional design, or a related field with at least 5 years of relevant experience; an MA/MS degree in engineering, instructional design, or a related field with at least 3 years of relevant experience; or at least 8 years of direct experience in military, aerospace, or complex technology-based training systems.

Additional Skills & Qualifications

• Experience working with government training requirements and compliance-driven training programs.
• Military, aerospace, or other complex technology-based training systems.
• Experience developing training for advanced technology systems, particularly in air traffic control or surveillance environments.
• Strong content management skills for organizing and maintaining large sets of training materials and technical documentation.
• Ability to conduct effective review sessions, gather structured feedback, and…