Success Coach, Business Specialist

Position Description

The Success Coach provides holistic, student-centered support that promotes academic achievement, personal development, career readiness, and timely progression toward graduation. Through individualized coaching, reflective practice, academic planning, intentional goal setting, and engagement with the University's Pathways Center competencies and milestones, the Success Coach empowers students in the O'Malley School of Business to become active participants in shaping their academic, professional, and personal development throughout their undergraduate experience.

• Serve as the primary Success Coach for an assigned caseload of undergraduate students within the O'Malley School of Business,providing individualized coaching to assist students in establishing academic, personal, and career goals.
• Guide students through degree planning, registration planning,Degree Works audit interpretation, course sequencing, academic policy navigation, and timely progression toward graduation while collaborating with faculty advisors and academic departments.
• Coordinate timely referrals and maintain ongoing communication with students and campus partners to ensure connection to academic,wellness, accessibility, financial, and other student support services such as Registrar, Financial Aid, Counseling, Academic Success, and Specialized Resource Center.
• Facilitate structured student reflection, individualized goal setting, and coaching conversations that encourage students to take ownership of their academic, professional, and personal development.
• Employ a strengths-based coaching approach to promote student persistence, engagement, career assessments, and timely degree completion while administering and interpreting career assessment tools to help students identify their strengths, interest, values,and future pathways. Assist students in identifying barriers tosuccess and connecting them with appropriate campus resources and support services.

• Guide students through career exploration, internship preparation, graduate and professional school planning, and career decision-making using evidence-based coaching practices and career development resources.
• Maintain accurate advising documentation, degree planning records, coaching notes, and student action plans using University systems and established advising practices.
• Facilitate workshops, group coaching sessions, and developmental programming that respond to the needs of the assigned academic school of Business while promoting academic success andcareer readiness. Encourage participation in experiential learning opportunities both on and off campus.
• Serve as the primary liaison between the Pathways Center, theO’Malley School of Business, faculty advisors, and specialized programs to strengthen academic planning, curriculum pathways, and coordinated student support.
• Coach students in the development of resumes, cover letters,Linked In profiles, interviewing, networking, job search strategies,and effective utilization of MU’s Handshake platform.
• Support students in developing individualized career action plans aligned with their academic program, professional aspirations, and Business discipline-specific career pathways.

• Partner with faculty advisors, academic departments, and campus partners to support student success through proactive communication, coordinated referrals, collaborative problem-solving, and timely follow-up for students requiring additional assistance.
• Monitor student engagement, reflection survey results, Pathways competencies, academic progress, and career readiness outcomes.
• Utilize student success technologies (Banner, Degree Works,Starfish), career management platforms to manage caseloads,maintain accurate advising documentation, monitor student progress,and prepare timely reporting.
• Represent the Pathways Center by actively participating in University committees, cross-functional initiatives, orientation programs, Welcome Weekend, First-Year Experience activities, Honors Program events, commencement-related activities, and other student engagement initiatives. Availability…