Coordinator, Product Operations (Part Time
Listed on 2026-08-14
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Education / Teaching
Digital Marketing, Digital Media & Production
Location: New York
About The National Hockey League
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
About The National Hockey League
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone.
Summary
WHAT WE EXPECT OF YOU
The National Hockey League is committed to creating compelling digital experiences that bring the excitement of hockey to fans around the globe, while supporting and empowering our 32 member Clubs to do the same. We are seeking a Coordinator, Digital Platforms to join our team and help achieve our mission. Our team’s portfolio includes digital products such as the NHL App, , NHL.TV,
streaming and connected device apps, plus support for all 32 sites and other digital properties & platforms as needed. This position is PART-TIME, with work hours scheduled around our games. You must be available to work 6:00pm to 1:00am EST, plus weekends and holidays.
In this role, you will work with a team of dedicated content creators, producers, sponsorship and marketing experts across the NHL and Clubs, while partnering with product managers, project managers, designers and engineers both inside our organization and at best-of-breed vendors across the globe.
Our ideal Product Ops Coordinator knows how to juggle priorities in real-time, build relationships, guide producers on best practices while empowering them to “fish for themselves,” and provide first-line production & operations support to help deliver success for the business, the fans, and the team itself. Your day-to-day will focus on support for Clubs and NHL Product Production & Operations, reporting directly to Product Ops Manager, Digital Platforms.
This is an outstanding opportunity for a hockey enthusiast, with first-line responsibility as to how our digital platforms present our games, teams and players directly to our fans, deepening the relationship between the NHL and its global fanbase and making an impact on NHL’s business objectives in a rapidly growing and transforming industry.
Essential Duties And Responsibilities
- Gamenight support for league and club escalations. Maintain document control, logs, task assignment lists.
- Execute troubleshooting steps for a range of reported issues and properly escalate to appropriate channels when troubleshooting fails.
- Serve as a point of contact for Clubs, to support their use of our tools to power their site production and operate their digital platforms.
- Work with the various internal groups (e.g., content, marketing, sales, production) to execute projects and digital commitments.
- Page/Site Building & Updating:
Ongoing projects as time allows, working on building out pages, hubs, sites etc. in Forge, REACT PB and other content management tools.
Knowledge Areas/Experience
Required
- A knowledge of hockey and a firm comprehension of its history, rules, and culture.
- Experience working in Content Management Systems to produce sites and operate platforms a plus.
- Experience working in Deltatre’s Forge and Page Builder.
- Experience working in a remote environment & clearly communicating with colleagues.
- Experience with live streaming and VOD operations.
- Bachelor’s degree.
- Mature, highly organized individual with attention to detail and strong follow-through.
- Reliable, self-starting team player with a positive, energetic attitude, prepared to work nights/weekends during specific events and times during the hockey season alongside teammates and colleagues who have a passion for bringing hockey to the masses!
- A knack for learning how to…
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