Success Coach, Business Specialist

Manhattan University is nestled in the historic neighborhood or Riverdale , close to dozens of restaurants and shops as well as Van Cortlandt Park , and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 2,900 full and part-time undergraduate and graduate students enrolled in over 50 fields of study.

It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally.

Manhattan University is nestled in the historic neighborhood or Riverdale , close to dozens of restaurants and shops as well as Van Cortlandt Park , and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 2,900 full and part-time undergraduate and graduate students enrolled in over 50 fields of study.

It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally.

The Success Coach provides holistic, student-centered support that promotes academic achievement, personal development, career readiness, and timely progression toward graduation. Through individualized coaching, reflective practice, academic planning, intentional goal setting, and engagement with the University's Pathways Center competencies and milestones, the Success Coach empowers students in the O'Malley School of Business to become active participants in shaping their academic, professional, and personal development throughout their undergraduate experience.

• Serve as the primary Success Coach for an assigned caseload of undergraduate students within the O'Malley School of Business, providing individualized coaching to assist students in establishing academic, personal, and career goals.
• Guide students through degree planning, registration planning, Degree Works audit interpretation, course sequencing, academic policy navigation, and timely progression toward graduation while collaborating with faculty advisors and academic departments.
• Coordinate timely referrals and maintain ongoing communication with students and campus partners to ensure connection to academic, wellness, accessibility, financial, and other student support services such as Registrar, Financial Aid, Counseling, Academic Success, and Specialized Resource Center.
• Facilitate structured student reflection, individualized goal setting, and coaching conversations that encourage students to take ownership of their academic, professional, and personal development.
• Employ a strengths-based coaching approach to promote student persistence, engagement, career assessments, and timely degree completion while administering and interpreting career assessment tools to help students identify their strengths, interest, values, and future pathways. Assist students in identifying barriers to success and connecting them with appropriate campus resources and support services.

• Guide students through career exploration, internship preparation, graduate and professional school planning, and career decision-making using evidence-based coaching practices and career development resources.
• Maintain accurate advising documentation, degree planning records, coaching notes, and student action plans using University systems and established advising practices.
• Facilitate workshops, group coaching sessions, and developmental programming that respond to the needs of the assigned academic school of Business while promoting academic success and career readiness. Encourage participation in experiential learning opportunities both on and off campus.
• Serve as the primary liaison between the Pathways Center, the O'Malley School of Business, faculty advisors, and specialized programs to strengthen academic planning, curriculum pathways, and coordinated student support.
• Coach students in the development of resumes, cover letters, Linked In profiles, interviewing, networking, job search strategies, and effective utilization of MU’s Handshake platform.
• Support students in developing individualized career action plans aligned with their academic program, professional aspirations, and Business discipline-specific career pathways.

• Partner with faculty advisors, academic departments, and campus partners to support student success through proactive communication, coordinated referrals, collaborative problem-solving, and timely follow-up for students requiring…