Instructional Designer (FGP) – Onsite in Manhattan

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation

For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 in patient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida.

With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, X, You Tube and Instagram.

We have an exciting opportunity to join our team as a Instructional Designer. The Instructional Designer serves as an integral member of the Ambulatory Access Operations Team and is responsible for the planning, development, and implementation of instructional activities, curriculums and e-learnings that cater to the diverse and ongoing training needs of the NYU Faculty Group Practice (FGP) network. The instructional designer is a support to the entire operation, ensuring that the key concepts and training needs for the FGP business lines are addressed and incorporated into our training standards and operations.

This individual will ensure alignment on key areas of opportunities and operational processes, collaborating with key stakeholders, subject matter experts, and team members to craft engaging and effective learning solutions that empower our and staff with knowledge and expertise to deliver exceptional patient-centered care, drive quality outcomes, and excel in service excellence. The instructional designer will develop an appreciation for and understanding of our FGP operations, including our ambulatory practices, and our Patient Access Centers and Central Billing Office, ensuring all material developed will be meaningful and tailored to our business.

• Empower Learning Journeys: Lead the charge in designing and overseeing diverse instructional modalities, from interactive e-learning to engaging in-person and blended learning programs. Collaborate closely with stakeholders to enrich teaching and learning experiences using advanced technology and online environments.
• Curate Timely and Relevant Content: Develop informative and meaningful content aligned with the FGP networks mission, vision, and business goals, ensuring our training remains fresh, dynamic, and impactful.
• Tech Savvy Guru: As the subject matter expert in advanced instructional design technologies, youll use tools such as Articulate Storyline, Articulate Studio, Captivate, Adobe Connect, and mobile learning content software to create immersive and interactive learning experiences.
• Revamp and Upgrade: Infuse your expertise in adult learning principles to revitalize existing curriculum and courses, increasing their relevancy and impact to meet the evolving needs and priorities of FGP operations.
• Design with Precision: Develop detailed plans, storyboards, and project documentation to effectively communicate your visionary designs. Create prototypes and all necessary supporting tools and materials to elevate the learning experience (i.e., facilitator guides, participant workbooks, on-line job aids.)
• Champion Learning Strategies: Share your insights on appropriate instructional strategies, aligning content types, learner attributes, delivery platforms, and business objectives to elevate the effectiveness of our learning programs. Partner with training and operation teams to ensure learning and curriculums adapt with the needs of new hires and current staff. Apply sound learning science, adult learning principles, and standards to all learning programs.
• Innovate and Improve: Be a driving force for continuous improvement by adopting design models like ADDIE, SAM, and design thinking, while applying project management best practices to ensure seamless project delivery. Serves as subject matter expert on the suite of advanced instructional design technologies including but not limited to Articulate Storyline, Articulate Studio, Captivate, Adobe Connect and mobile learning content software.
• Change Agent: Create and maintain standards for online course development and instructional design. Ensure consistency of processes across projects.
• Conducts ongoing meetings with key operational leads to assess learning technology needs and opportunities
• Assist in the identification, collection, and sharing of best practices across the FGP
• Assist in ongoing departmental operations, development, marketing and delivery of learning &…