Director of Student Accounts

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LIM’s faculty and staff form a community of professionals committed to providing a superior educational experience centered around the business of fashion and lifestyle.

Fostering a culture of professionalism, communication, and teamwork, LIM College strives to provide a friendly and comfortable working environment characterized by trust, diversity, and respect.

• Medical, Dental and Vision Insurance
• Employee Assistance Program
• 401K Retirement Plan
• Paid Vacation and Time Off
• Tuition Remission for LIM College Programs

is currently seeking candidates for the position of Director of Student Accounts.

Founded in 1939 and located in midtown Manhattan, LIM College is focused on the global business of fashion and lifestyle. Offering master’s, bachelor’s, and associate degree programs, LIM prepares students for career success via an immersive approach grounded in real-world experience and learning by doing required internships. LIM College’s commitment to excellence in business education ensures graduates are sought after by a wide range of employers, as evidenced by a Career Outcomes Rate of 96% for the Class of 2022.

Alumni excel throughout all areas of fashion and lifestyle and have gone on to work for companies such as Chanel, Gucci, Alexander McQueen, Ross Stores, The Financial Times, Ulta Beauty, Google, Saks Fifth Avenue, Cannabis Creative, and The National Football League.

The Director of Student Accounts coordinates, plans, and oversees the tuition billing and collections processes for undergraduate and graduate students and supervises multiple Student Accounts Advisors.

$90,000 - $100,000/Annually

• Lead a team of Student Accounts Advisors in a student-centered environment with exceptional customer service with ongoing training and staff development
• Serve as the College Bursar
• Design, implement, and maintain a comprehensive Accounts Receivable strategy, including the development of standardized processes and procedures to be executed consistently by all Student Accounts staff. Ensures alignment with institutional goals, regulatory requirements, and best practices in student financial services
• Manage the assessment and collection of millions of dollars in gross tuition and fee revenue for all undergraduate and graduate programs
• 3rd-party vendor management
• Manage collection agency relationships
• Responsible for regularly scheduled mailing of statements for delinquent out-of-school accounts
• Regularly reviewing the status of the receivable balance and strategizing to reach an optimum level of outstanding accounts receivable
• Oversee and manage student data preparation for Form 1098-T annually in accordance with current IRS guidelines
• Create and maintain the tuition and fee rate tables to ensure accurate billing for all students in accordance with current academic-year tuition and fee rates annually
• Provide key performance indicator data to various organizational leaders on a quarterly basis
• Maintain, review and revise accounts receivable policies, procedures and guidelines on an annual basis - and as necessary, including but not limited to, representing student accounts in appropriate staff meetings, institutional meetings and institutional events/functions such as orientation
• Oversee the Student Accounts email inbox
• Serve as a point of contact for VA responsibilities as well as the New York State Tuition Assistance Program (TAP) including reporting, state approving application statuses, distribution of funds, and audit results
• Reconciling student accounts with the general ledger
• Other responsibilities as assigned

The person selected will have the following qualifications:

• Bachelor’s degree required.

• Minimum five years of related professional experience in collections, billing, customer service, management, preferably within higher education

• Demonstrated experience and deep knowledge of higher education principles, practices and procedures as they relate to student account operations
• Knowledge…