Program Coordinator; part-time

Position: Program Coordinator (part-time)
Location: New York

At Inter Exchange, we are on a mission to promote meaningful intercultural connections through experiential international exchange programs. Our Career Training USA program promotes professional development and cross-cultural collaboration by helping a diverse group of participants intern or train with U.S. businesses. If you are enthusiastic about supporting work-based learning and are a flexible and diplomatic team player who is ready to learn all aspects of this unique exchange program, we want you to join us!

As our new Program Coordinator, you will be the initial point of contact for prospective interns and trainees and their U.S. host employers, educating them about the program and visa sponsorship process. You will coach participants and hosts throughout the application process and take ownership over application decisions. While participants are in-country, you will offer assistance and direct them and their hosts to resources to ensure they have a successful experience.

Finally, you will also collaborate with colleagues on the team and across the organization to ensure our participants are happy and safe and that our program doesn’t just adhere to regulations but also provides life-changing cultural exchange experiences.

What you'll do:

Provide excellent customer service to prospective applicants and host organizations who inquire about the program and use your expertise to provide timely and helpful information

Advise and assist applicants and hosts throughout the visa sponsorship application process, while encouraging best practices to ensure success and satisfaction

Review applications and screen and interview participants and hosts to assess their eligibility for the Career Training USA program, per Department of State regulations

Guide participants and hosts throughout the in-country program, answering questions and highlighting resources for having an exceptional experience in the U.S.Who you are:

An enthusiastic self-starter who enjoys working with people of diverse nationalities and culturesA detail-oriented individual who has proven strategies for time-management and prioritizationA problem-solver who can approach issues with compassion and cultural sensitivityA decision-maker who is comfortable guiding others through ambiguous or evolving situations

Your Qualifications Include:

Demonstrated experience in administrative and/or customer service roles, either through work or internships

Strong motivation to proactively identify opportunities and address potential challenges

Ability to express ideas clearly and concisely in verbal and written form, adapting to different internal/external audiences

Strong attention to detail, with accuracy and consistency of work, balanced with effective time management

Proficiency in productivity applications, i.e., Microsoft/Google Suites, with a willingness to learn our proprietary software and internal communications tools

Compensation:$30 - 35 / hour, based on your level of experience

Schedule &

Hours:

This is a part-time role, at 20–21 hours per week, with flexibility in how your hours are structured. The preferred schedule options are:4 hours / day, 5 days / week (Mon & Fri onsite, Tue - Thu remote)7 hours / day, 3 days / week (fully onsite)
Hours are scheduled Monday through Friday, between 9:30 AM and 5:30 PM, with flexible start and end times available within that window.

Location:

You’ll be based in our downtown Manhattan office at least Tuesday through Thursday, and additional days may be worked remotely as needed

Start Date:

Preferably as soon as October 1, 2026, depending on your availability.

Travel:
None

How to Apply

Complete our online application and upload your resume

Benefits & Perks of Employment at Inter Exchange Affordable , quality medical, dental, and vision insurance
401k retirement plan with safe harbor employer contribution

Generous paid time off and health time off package

Employer-sponsored life insurance

Flex-time options

Professional Development & Educational Assistance Program Pre-tax FSA for medical and/or dependent care expenses

Pre-tax commuter benefits

Supplemental insurance plans

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