Field Training Manager

Design and develop training programs, including materials, exercises, and assessments
Partner with stakeholders internally and within our client organization to transfer business knowledge into learning solutions
Oversee the Onboarding, training, development process for Center Managers and/or Quality System Managers and Regional Managers, ensuring they have the necessary skills and knowledge
Lead and mentor Center Management and Regional Managers and support the development of all of the organization's employees
Establish a culture of continuous improvement using outcome-based evaluations to continuously evaluate the effectiveness and return on investment of training programs
Collaborate with clients and internal stakeholders to identify and understand business needs and deploy resolutions to ensure business objectives are met
Identify training needs through various methods like Key Performance Indicators, surveys, and stakeholder feedback
Stay current on developments with online learning technologies to drive innovative and improved services
Coordinate and deliver training sessions, using various methods like classroom training, e-learning, and workshops
Make recommendations to ensure performance outcomes are identified and integrated into learning outcomes
Develop and implement robust reporting systems and structures to support compliance standards for all stakeholders.
Travel up to 50% of the time.

• Bachelor's degree Training and Development, Business Management, Education or related field
• Typically requires 6 years of related experience
• Ability to plan, develop, implement, and evaluate learning programs
• Expertise in developing complex training mediums.
• Excellent knowledge of adult educational learning theories
• Strong presentation, verbal, and written communication skills
• Ability to maintain a customer focus and achieve learning goals
• Ability to manage, synthesize, and communicate complex information
• Manage multiple tasks and projects simultaneously
• Stay current with current regulations and SOP requirements.

Demonstrates expertise in designing and developing training programs, utilizing adult educational learning theories, and implementing effective evaluation methods to ensure continuous improvement and alignment with business objectives.

• Training Program Development
• Adult Educational Learning Theories
• Stakeholder Collaboration
• Performance Evaluation
• Customer Focus

• Training Program Design
• Learning Program Evaluation
• Complex Training Medium Development
• Onboarding Process Management
• Reporting Systems Implementation

• Strong Presentation Skills
• Verbal Communication
• Written Communication
• Project Management
• Customer Focus

• Continuous Improvement
• Key Performance Indicators
• SOP Requirements
• Training Needs Assessment
• Compliance Standards

• E-Learning Platforms
• Classroom Training Methods
• Workshop Facilitation