Digital Equity Trainer

Job Details

Job Location:

Long Island City - Long Island City, NY 11101
Position Type:
Full-Time Non-Exempt
Salary Range: $31.87 - $34.07 Hourly

Title:

Digital Equity Trainer
Unit:
Education and Employment Services

Reports to:

Director, Workforce Development
Days/

Hours:

Monday – Friday, 9am-5pm;
Some Evenings and Weekends as required

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration. The organization is a leading reentry and justice‑informed service provider, offering employment, education, housing, treatment, and community programs to formerly incarcerated people. Fortune currently serves approximately 14,000 people a year across Brooklyn, the Bronx, Manhattan and Queens.

Under the direction of the Senior Director, Technology Training and Digital Equity, the Digital Equity Trainer (DET) will collaborate with the Employment Services team to deliver digital skills training to formerly incarcerated individuals as they reintegrate into the community, supporting reentry, employment, and personal empowerment. The role involves adapting and developing a curriculum tailored to the incarcerated population’s needs, constraints, and learning levels.

• Mission and Fit:
  Embody Fortune’s mission and values, demonstrate compassion and understanding for participants, and embrace the company’s core value that none of us should be measured against the worst things we have done.
• Attention to Detail:
  Develop systems and processes to organize and track information; be conscientious, thorough, accurate, and reliable when performing job tasks.
• Participant Centered:
  Exhibit the highest level of customer care and empathy while resolving participant concerns and issues.
• Collaboration:
  
  Work effectively with team members and other departments to support participants.

• Collaborate with team and management to implement innovative, engaging, interdisciplinary, interactive, and experiential learning activities in workshops, including job readiness skills and life skills related to pre‑employment competencies.
• Facilitate digital skills training in person and online.
• Develop and update training materials such as curricula, handouts, and presentations.
• Participate in collaborative meetings with Employment Services and Digital Equity teams to assess programming effectiveness and recommend improvements.
• Monitor, report, and document participants’ attendance and progress toward goals in the case management database system.
• Conduct research and stay current on the latest trends and best practices in digital equity and technology education.
• Attend digital equity networking events and training workshops to remain informed.
• Model safe and positive workplace behavior and work‑readiness skills such as teamwork, conflict resolution, and timeliness.
• Utilize trauma‑informed practices to support participants; establish constructive relationships as a positive role model.
• Engage in regular professional development opportunities, training, and coaching/feedback.
• Participate in participant case conferences and planning meetings with staff.
• Collaborate with internal departments as needed.
• Attend and participate in all necessary meetings, conferences, and trainings.
• Engage in ongoing professional development.
• Additional responsibilities as required.

• Associate degree in Computer Science, Information Technology, Education, or a related field, or equivalent experience.
• 1–2 years of experience in teaching, training, or working in correctional or reentry programs.
• Strong preference for digital literacy or digital equity experience.
• Prof…