School Operations Manager; Brooklyn

Company Description

About KIPP NYC:
Founded in 1995, KIPP NYC Public Schools is a non‑profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end ough KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

The School Operations Manager (SOM) is responsible for managing and executing smooth daily operations of the school Specifically, the SOM ensures core daily systems are effectively executed, student enrollment targets are met and maintained, facilities and technology systems are in good working order, daily student health and safety protocols are adhered to, and daily events logistics are executed as planned. The SOM reports directly to the Director of Operations (DOO) and manages the School Operations Administrator (SOA).

• Daily Operations Management: Oversee key daily systems such as student arrival, attendance, transitions, lunch/recess, and dismissal. Ensure all processes run smoothly and efficiently. Ensure the main office is staffed, supplies are replenished, and equipment is in good working order. Manage technology, facilities, and other operational systems, resolving issues promptly. Lead planning and execution of student recruitment and enrollment processes.
• Communication & Interaction: Foster strong relationships with staff, students, and families. Communicate effectively with all stakeholders and respond within 24-48 hours. Support the school’s mission through active participation in student enrichment activities and field lessons when needed
• Office Management: Manage the School Operations Administrator (SOA), ensuring they meet deadlines, standards, and goals. Hold regular one-on-ones with the SOA to monitor progress and provide guidance.
• Student Health & Safety: Monitor student health and ensure communication with the school nurse. Serve as an active member of the BRT and assist in emergency or high‑urgency situations.
• Collaboration with DOO: Assist the DOO with special projects, systems supporting instructional vision, and escalated concerns. Report progress and barriers to DOO for continuous improvement. Conduct daily walkthroughs with the DOO to maintain operational integrity. Ensure events and field trips are well‑executed.

• Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude, and a sense of humor.
• Minimum of 4 years of relevant experience.
• Thrives in fast-paced, high‑achieving, team‑oriented, and mission‑driven environments.
• Highly organized, resourceful, and able to manage multiple tasks with precision.
• Quick learner, critical thinker, and open to feedback.
• Proactively manages multiple critical deadlines, ensuring timely completion of tasks and responsibilities.
• Demonstrates resilience, flexibility,…