Lead Product Manager, Member Experience; Alma)

Our mission: e limiting every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider.

Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, Box Group, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023.

Alma, part of Spring Health, is actively seeking a Lead Product Manager, Growth to join our Client Experience organization. Reporting to the Director of Product, Client Experience, this expert-level role will focus on acquiring and activating X0,000 new clients per month. Over 170+ million people have access to care through Spring Health and Alma; we want to help them discover and access this care.

You will own a critical area of our marketplace across search, care finding, matching as well as the site to enable a high-velocity growth flywheel.

hybrid role based in New York City
, with an expectation to be in the office 2-3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on‑sites.

• Drive the product strategy and execution for top-of-funnel member growth, focusing on net-new client acquisition and activation.
• Partner closely with Growth Marketing to build and enable a continuous flywheel of testing and iteration across marketing and product.
  
  Manage and build the marketing technology (martech) stack to support scalable, data-driven acquisition campaigns in an AI-first way.
• Design and enhance core marketplace and directory surfaces to help users seamlessly find care through organic, partnership, and paid channels quickly.
  
  Build a disciplined learning loop that identifies root causes and uses experimentation to adapt future behavior based on validated insights.
• Utilize AI tools to rapidly prototype, iterate on ideas, and amplify the speed and quality of product execution while augmenting human judgment.
• Integrate AI capabilities and features into growth products to directly achieve user acquisition, activation, and conversion goals.
• Execute high-velocity A/B tests to improve acquisition and activation metrics across the…