Manager, Exam Accommodations

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
  Wien Hall
• Salary Range: $70,000 - $80,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Under the guidance of the Director, Exam Accommodations and in compliance with ADA, Section 504, and Section 508 of the Federal Rehabilitation Act of 1973, this position manages exam accommodations for eligible students with disabilities, including but not limited to test administration, proctoring services, note-taking services, and other academic and classroom accommodations. The incumbent manages the proctoring of academic exams for students with approved accommodations (the department administers more than 9,000 exams annually) as well as manages other academic and classroom accommodations, such as lab assistants for qualified students.

The Manager of Exam Accommodations is responsible for ensuring procedural compliance and integrity of the student and the testing program standards.

This is an essential onsite role that requires occasional weekend and late evening hours during time of peak operational volume. Limited hybrid work arrangements may be considered during winter and summer periods, subject to operational needs. Visa sponsorship is not available for this position.

The work schedule is Monday - Thursday 11:00 a.m.

- 7:00 p.m., Friday 10:00 a.m.

- 6:00 p.m.

• Manages all aspects of exam administration including scheduling of all exams with students and faculty; reserving rooms; coordinating proctor schedules, notifying professors about testing accommodations, verifying student information, preparing and issuing test materials, preparing hardware and software access and adaptive technology equipment, ensuring a secure testing environment, triaging issues that occur during administration while maintaining the highest levels of academic integrity.
• Following guidelines for maintaining general testing integrity, oversees the complexity of a large volume of exams daily while maintaining accuracy with respect to individual testing accommodations and unique proctoring requirements for each exam. Serves as liaison to faculty and other university partners in all areas related to testing.
• Recruits, hires, trains, and supervises casual employees who serve as note-takers, scribes, exam proctors, and sign-language interpreters. (approximately 175 part-time employees are hired each semester). Establishes work schedules and manages performance and time and attendance issues.
• Assumes functional and procedural supervision including mentoring, training, and scheduling of Assistant Manager, Exam Accommodations.
• Serves as liaison to faculty and other university partners to provide effective accommodations for students with disabilities. In collaboration with Disability Services staff, manages ongoing student disability-related needs. Maintains accurate student records such as case notes, intake information, and all relevant documentation related to accommodations. Assists in the day-to-day management of all exam accommodations issues.
• Evaluates the effectiveness of accommodations and the processes governing the provision of accommodations. Recommends policies and procedures for improvement of testing activities. Updates and maintains policies and procedures regarding accommodations.
• Compiles reports and analyzes data regarding…