Senior Instructional Designer | Hybrid NY or FL

The Senior Instructional Designer is responsible for the design and development of holistic, multi-modal best-in-class programs that align to the Healthfirst culture with an emphasis in digital transformation. The Sr. Instructional Designer will focus on leading efforts to apply design standards, learning methodologies, conducting learning analysis and the design and development for assigned projects.

• Partner with key stakeholders and SMEs to identify learning objectives, gather requirements, define outcomes, and establish evaluation measures and success metrics.
• Engage in a collaborative development process ensuring to partner with SME’s, media developers and key stakeholders as assigned to develop learning assets that align with predefined and rapidly prototyped processes and product solutions.
• Design and develop learning materials for both asynchronous and synchronous training delivery.
• Lead the design and development of content to support the comprehensive learning experience, including course outlines, storyboards, facilitator guides, participant guides, exercise guides, and other content resources.
• Lead the design and development of dynamic learning solutions which are engaging and creative, while maintaining the instructional integrity and validity of the solutions.
• Lead the design and development of experiential learning material and training courseware, with a shift to responsive design that supports the learner in the flow of the work.
• Design and develop multimedia assets with tools included in Adobe Creative Suite or comparable to supplement learning.
• Collaborate with stakeholders to support iterative improvements or enhancements to learning for improved business outcomes.
• Ensure materials are up to date and relevant for a seamless experience within the team and for learners (e.g., course outline, digital pre-work and post-work, presentation materials, handouts, communications, participant guides, job aids, leader guides, etc.).
• Review content developed by peers and provide timely feedback.
• Construct engaging training communications and sustainability plans that reinforce key knowledge and skill development beyond the initial courseware.
• Continuously monitor and solicit feedback on all training programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption.
• Work with business leaders and project managers to meet training delivery schedules, with appropriate resourcing that meet business needs.
• Keep current with training and learning industry trends, best practices, new technologies, and emerging innovations, with a recommended plan on how to leverage at Healthfirst.
• Devise the optimal learning design methodologies, standards and processes to advance and evolve the overall instructional strategy determined by the Learning Community of Practice and leadership teams.
• Devise a design and development approach and timeline that maximize impact per development project/asset.
• Collaborate with business leaders and HR Business Partners to customize learning interventions that align with business priorities and enhance performance and outcomes.
• Maintain close partnerships with stakeholders to proactively address capability building for Business Transformation efforts.
• Identify and plan for access and availability of environments to support design and development projects.
• Collaborate with designated individuals with the use of environments, users, any data staging needs to ensure timely development of content.
• Develop measures, benchmarks, or scorecards to monitor the effectiveness of efforts; apply these measures to drive progress in capability enhancement.
• Provide mentorship and technical guidance to peers of pedagogy specialists across business units involving writing skills, standardization and rapid development methodologies.
• Lead projects and cross-functionally leverage professionals responsible for the design, development and project management of learning programs to support the business strategy and culture.
• Select and manage third party contributors that seamlessly complement efforts and allow for uniform outputs.
• Participate in the selection and oversight of vendors to seamlessly complement development efforts.
• Conduct external research and benchmarking to ensure strategy, content and delivery model are positioned to industry trends and innovative practices.
• Additional responsibilities as assigned.

• Master’s degree or…