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Instructional Designer - Strategic and Tactical Operations

Job in New York, New York County, New York, 10261, USA
Listing for: Paycom - ATS
Full Time position
Listed on 2026-10-03
Job specializations:
  • Education / Teaching
Salary/Wage Range or Industry Benchmark: 80000 USD Yearly USD 80000.00 YEAR
Job Description & How to Apply Below

Job Details:

Job Location:

New York City, NY 10001, Salary Range: $80,000.00 - $80,000.00 Salary/year,

Position Summary

The Learning & Development (L&D) Specialist serves as the primary bridge between the Training department and operational business units. This role is responsible for intaking field training requests, writing comprehensive, original curriculum outlines and assessments, and ensuring all training strictly adheres to compliance standards and strategic company goals. Additionally, the L&D Specialist conducts update sessions with field instructors and maintains high-level governance over LMS course portfolios.

Key Responsibilities
  • Operational Intake & Needs Analysis:
    Partners with operational leaders to assess performance gaps and translate operational needs into instructional strategies.
  • Curriculum & Assessment Writing:
    Write original, comprehensive course outlines, lesson plans, storyboards, and validated assessments aligned with adult learning principles.
  • Field Instructor Oversight:
    Conducts Train-the-Trainer briefings and creates detailed Facilitator Guides to ensure field trainers cleanly execute established lesson plans.
  • Compliance & Goal Alignment:
    Audit and design learning materials to ensure strict adherence to industry compliance, regulatory requirements, and company objectives.
  • Portfolio & Quality Governance:
    Manage high-level course portfolio alignment within the LMS and hand off fully scoped blueprints to the Content Designer.
Qualifications & Skills
  • Experience:

    3+ years in instructional design, curriculum writing, or L&D business partnering.
  • Methodologies:
    Deep knowledge of adult learning theory, Bloom’s Taxonomy, and framework models (ADDIE/SAM).
  • Skills:

    Strong stakeholder management, technical writing, coaching, and compliance audit capabilities. Law Enforcement or Military experience required.
Qualifications:

As a candidate you must have:
  • Bachelor’s degree in business, criminal justice, education, or adult learning or equivalent
  • One plus years experience in training design and delivery and program management and utilization of technology presentation programs and databases
  • Proficient in PC and iOS hardware and software
  • Complete and maintain state guard training certification as prescribed by presiding state law, all client requested certification, and CPR/First Aid/AED instructor certification; all documentation and fees are the responsibility of the employee unless otherwise note
  • Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer servic
  • Domestic and/or International Travel up to 25% of time as needed
  • Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
We offer:
  • $80,000 Annual Salary
  • Health, Dental, Vision, and 401k for eligible employees
  • Paid Time Off including Sick/Safe Time
  • A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer

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