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Water Supply Control Center Operator

Job in New York, New York County, New York, 10261, USA
Listing for: NYC Department of Environmental Protection (NYC DEP)
Full Time position
Listed on 2026-04-17
Job specializations:
  • Engineering
    Environmental Engineer, Water Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

Overview

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Water Supply seeks to hire two (2) Watershed Maintainers within the Strategic Operations and Research Directorate for a position located in Grahamsville, New York. Under the supervision of the Supervisor of Water Supply Control Center (WSCC), the Watershed Maintainers will serve as Water Supply Control Center Operators. The Water Supply Control Center utilizes the Supervisory Control and Data Acquisition (SCADA) system and other tools to monitor and manage the operation of the water supply reservoirs and related facilities to ensure the reliable delivery of a sufficient quantity of high quality drinking water to the City of New York while meeting all regulatory requirements.

The Water Supply Control Center operates 24 hours per day, 365 days per year.

Responsibilities
  • Monitor SCADA system conditions for water supply reservoirs and associated facilities.
  • Respond to alarms, adjust alarm points, monitor reservoir stream releases and water supply diversions, and monitor target flows.
  • Read meters and gauges and perform valve changes as directed.
  • Complete and maintain necessary paperwork, including logbooks and flow records.
  • Notify appropriate supervisory staff of negative issues.
  • Perform general custodial duties within the Water Supply Control room.
  • Monitor the reservoir system, the aqueduct network, seven wastewater treatment plants, and administrative facilities.
  • Assist the Supervisor of the Water Supply Control Center (WSCC) in daily activities and in the operation of the water supply system while supporting the WSCC.
  • Maintain situational awareness and operational oversight for the WSCC during shifts and support other operators after hours as needed.
  • Utilize SCADA and other tools to monitor and manage the operation of the water supply reservoirs and related facilities.
License and Qualifications

License Requirement: A Motor Vehicle Driver License valid in the State of New York. This license must be maintained for the duration of employment.

Minimum Qualifications:

  • A four-year high school diploma or its educational equivalent and one of the following: (a) one year of full-time satisfactory experience in the operation and maintenance of equipment used in the controlling or purification of water at facilities in watershed areas, reservoirs, or aqueduct systems, or performing duties involving the upkeep, inspection, maintenance or operation of watershed areas and related facilities;

    or
  • Two years of full-time satisfactory experience as a mechanic, journeyman or helper in the electrical trades or mechanical trades; or a technician in a chemical processing facility or chemical laboratory.

Driver License Requirement:
By the time you are appointed to this position, you must have a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of your employment.

Special Working Conditions

Watershed Maintainers may be required to work shifts including nights, Saturdays, Sundays and holidays.

Preferred Skills
  • Working knowledge of Microsoft Office Suite including Word, Excel and Outlook
  • Working knowledge of Adobe
  • Ability to collaborate and solve problems while modeling the City’s EEO policy
  • Water Resource Management knowledge and experience
  • Professional demeanor and interpersonal skills
  • Strong organizational and time management skills
  • Experience working within a team environment
  • Experience reviewing and implementing policies and procedures
  • Willingness to learn and understand every aspect of the NYC water supply system
  • Ability to respond and react appropriately to emergencies
  • Solid communication skills, both written and verbal
  • Good mathematical skills
  • Ability to travel throughout the 2,000+ square mile watershed, utilizing a NYC vehicle
Hours and Shift

40 hours per week. Shift work including nights, Saturdays, Sundays and holidays.

Work Location

7870 State Road 42, Grahamsville, NY 12740. Grahamsville is a hamlet in the Town of Neversink, Sullivan County, New York, approximately 107 miles northwest of New York City.

Position Identifier

WATERSHED MAINTAINER - 91011

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to sex, race, color, ethnicity, national…

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