Platform Engineer, Security; Senior

Platform Engineer, Security (Senior/Staff)

San Francisco or New York

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.

As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting‑edge AI capabilities, we’re positioned to build the next $10B company in logistics.

Join us and work alongside leaders from Google, Door Dash, YC, and more to shape the future of logistics tech.

Pallet is building infrastructure for AI‑powered logistics, systems that operate real‑world workflows across warehouses, freight, and supply chains. We are looking for engineers to define the foundations: the abstractions, tools, and guardrails that make systems reliable, scalable, and easy to change. You will partner closely with a team that has built and scaled systems at companies like Google, Ramp, Scale AI, Door Dash, and Rippling to define how AI‑native infrastructure should work from first principles.

• High agency
  : we don’t wait for direction, we identify what matters, take ownership, and drive it to completion
• Leverage over activity
  : we focus on eliminating entire classes of problems through better systems, not managing them with process or manual effort
• Build the right defaults
  : we design systems where reliability, security, and correctness are built in, not bolted on later
• Pragmatic engineering
  : every decision is a tradeoff; we value engineers who optimize for simplicity and effectiveness over theoretical perfection
• Velocity with direction
  : we move quickly on reversible decisions while staying disciplined about solving the problems that matter
• Direct collaboration
  : we work closely with founders and other engineers with minimal layers or overhead

• Drive reliability and resilience across systems
• Own and evolve observability to make production transparent and debuggable
• Diagnose and resolve complex performance and correctness issues
• Design and operate multi‑region and multi‑cloud infrastructure with strong isolation boundaries, failover, and global scalability
• Establish security guardrails and primitives that enforce security by default
• Develop systems to train, operate, and evaluate world‑class AI models/agents
• Improve developer velocity without sacrificing safety or correctness
• Help define engineering standards and best practices as an early team member
• Take ownership of high‑impact problems across the stack, including areas beyond those listed above, aligned with your strengths and interests

• 6+ years in backend or platform engineering
• Strong software engineering fundamentals – this is a coding‑heavy role
• Experience building systems, abstractions, or internal tools with real leverage
• Ability to own projects end‑to‑end from design to rollout
• Comfort working in fast‑moving, ambiguous environments
• Clear, pragmatic thinking around system design and tradeoffs

• Infrastructure fundamentals, such as cloud, containers, and networking
• Experience improving reliability through design and code, not just operations
• Practical security knowledge (auth and common vulnerabilities)
• Experience at early‑stage or high‑growth startups
• Backend:
  Node.js + Type Script, Encore for server‑side development and managed Dev Ops, hosted on GCP
• Frontend:
  React + Type Script, hosted on Vercel

• San Francisco: Since we're a small team building 0‑1 products, we prefer candidates to be comfortable…