Senior Process Automation Engineer - Siemens

Job Opportunity

GEA Group, located in Columbia, MD, is searching for a Senior Process Automation Engineer to join our Process Engineering Team.

• Medical, dental, and vision coverage begins on your first day.
• 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO.
• 7% 401(k) employer match.
• Tuition reimbursement to further your education or skillset.
• Wellness incentive program rewards healthy habits.
• Employee Assistance Program for personal or professional guidance.
• Flexible Health Savings and Spending Accounts.

• Works effectively with the GEA Core Technology Center (CTC) for the OSD system design in alignment with Pharma North America (NAM) stakeholders to design, develop, install, and commission and support OSD software and systems for the NAM Pharma market through service demands.
• Works closely with the software engineering group within our CTC, located in Wommelgem, Belgium for training, projects, software design related for customer projects and field service‑related activities within NAM.
• Develops customer specific software using standard engineered modules as well as software design best practices.
• Participates in project team development, meetings and regularly reports status for software engineering development.
• Manages, estimates and reports on times for projects as well as utilization, billing and costing of projects.
• Maintains continuous improvement mindset and openly discusses improvements with the automation standardization leadership team at the CTC and in NAM team.
• Conducts review meetings with the customers explaining software architecture, optimization and updates.
• Executes software develop activities for global customers for assigned projects.
• Participates in review meetings with other GEA departments outside Wommelgem to standardize the automation processes, development and customization approach.
• Develop SOPs and work instructions with the CTCs for designated Field Service Activities to support service resources and their ability to effectively handle high level software updates, diagnostics and onsite troubleshooting.
• Interpret part and assembly drawings, electrical schematics, P&’s, System General Arrangements, and other types of technical drawings and specifications for the information required for complete system troubleshooting, modifications and enhancements.
• Review information received from GEA CTC’s and process it into locally usable technical documents and work instructions for field service and customer support responsibilities.
• Investigate start up, delivery problems and customer complaints. Produce reports and communications as appropriate to resolve problems and assist with process improvement efforts.
• Support colleagues when they are in the field at customer sites (e.g. Field Service Technicians and Engineers), by providing or arranging for the provision of information, documents, parts, or any other assistance as required.
• Follow up with customers and affiliates as required to clarify questions and to obtain the information required to answer them if the information is not readily available.
• Assist with the creation and maintenance of NAM iBase records.
• Follows important procedural tasks such as time sheets, vacation requests, and expense reports and follows GEA policies including Travel and the Health and Safety handbook.
• Contribute to team effort by working the necessary hours, including reasonable overtime, to satisfy customer requests.
• Complete all tasks as may be assigned with high quality, and all documented for further improvements, audits, or records.
• Be the “Face of GEA”; good people skills and professional behavior are required as well as the alignment to the GEA values.
• In the spirit of, and in concert with, the concepts of continuous improvement, the person in this role must think about the way tasks are performed and work collaboratively with management and colleagues to streamline and improve our Ways of Working.
• Provides feedback to the CTC’s and NAM colleagues with constructive and informative communications that foster collaboration and shared understanding as well as corrective actions as part of the…