Engineer Reliability & Optimization

Title:

Engineer Schedule Reliability & Optimization Location

Long Island City, NY, US, 11101

The Schedule Reliability and Optimization team works with all of the various operating groups on projects involving schedule analytics, line of flight analysis, schedule optimization, and block time forecasting. The ideal engineer candidate has a passion for aviation, a deep understanding of operational reliability and airline schedules, strong problem‑solving abilities, and developed quantitative and interpersonal skills. The engineer will develop and improve prediction and monitoring algorithms and data models based on information gathered from proposed and operated airline schedules, aircraft systems, flight planning systems, public airline performance datasets, Federal Aviation Administration (FAA) services and any other relevant data source.

At Jet Blue we take our mission to Inspire Humanity very seriously. As such, we are looking for someone who embodies our five values of Safety, Caring, Integrity, Passion, and Fun.

• Help develop and utilize analytical tools to predict on time performance of flight schedules proposed
• Aid in optimization of proposed schedules for on time performance or other operational goals by applying optimization modeling
• Analyze impact of schedule changes and investments to various on time performance metrics
• Continuously review schedule identifying areas of improvement aimed at improving on time performance
• Continuously refine block time modeling methodology to ensure block targets are met and forecasts best reflect operational realities - oversee and identify opportunities to tighten distribution of actual block time performance and maximize system reliability by applying optimization modeling
• Act as source of truth for all schedule related statistics providing data/insights as needed
• Produce and ensure accuracy of monthly reporting, build and maintain dashboards to allow other teams access to schedule information/modeling – aimed at ensuring operability of schedules and improved on‑time performance
• Communicate performance trends, opportunities, process changes, etc. to senior leadership
• Support Jet Blue’s operational reliability strategy
• Other duties as assigned

• Bachelor’s degree in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Expert‑level proficiency with database querying (e.g., SQL) and/or high‑level programming language(s) such as Python, or R
• Three (3) years of analytical experience with proven ability to analyze, compare, evaluate, reconcile and order data
• Proficiency with Microsoft Excel and Power Point
• Experience with data visualization tools (e.g. Tableau, Spotfire)
• Have a positive, “can‑do” attitude and excellent interpersonal skills
• Ability to work under pressure in a fast paced, deadline driven environment
• Strong written and verbal communication ability
• Available for occasional overnight travel (10%)
• Must pass a pre‑employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship.

• Advanced degree (M.S., M.E., or PhD) in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or related field
• Two (2) years of work experience in aviation, finance, management consulting, or a related field
• One (1) year of work experience at an airline in Operations Planning, Network Planning, or Revenue Management
• Experience communicating with senior leadership
• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short‑notice
• Able to maintain a professional appearance
• When working or traveling on Jet Blue flights, and if time permits, all capable crew members are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the Jet Blue culture, that…