Technical & Training Mgr

Job Summary

As a Technical Training Manager you will provide technical training expertise in support of Regional and Territory Sales Managers, distributors, and contractors. You will train new sales employees to deliver excellent service, sales, and technical support and provide field technical support for new products and revisions to existing products.

• Provide technical training expertise within the region.
• Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and W/M field personnel.
• Facilitate and propel the sales process forward by lead generation and accelerating winning opportunities.
• Move leads from training through the sales funnel.
• Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs, and impart this information to appropriate field personnel.
• Identify and recommend required training, troubleshooting, and sales & marketing collateral.
• Provide professional guidance and support at customer/contractor training meetings and hold “Train the Trainer” meetings with sales team members prior to new product meetings with distributors and/or contractors.
• Design and develop technical training content for the Weil‑McLain School of Better Heating and facilitate training at the events.
• Provide supervision on problem jobs and identify individual training requirements.
• Communicate through a monthly report recurring product or service problems to Product Management and Engineering with copy to Regional Sales Managers.
• Act as technical expert at local, regional, and national trade shows.
• Assist in product liability investigations, depositions and trials, as needed.

• Minimum of three years of experience with mechanical & electrical application for boiler installations.
• Five years of related hydronics industry and/or field sales experience.
• Basic computer skills – Word, Excel and PowerPoint.
• Experience and familiarity with CRM tools – data capture and reporting capabilities.
• Strong organizational skills, including follow‑up on action plans for individuals and team members.
• Strong public speaking and presentation skills.
• Demonstrated strong professional and technical competency.
• Experience presenting technical material to a diverse group.
• Negotiation and problem‑solving abilities that allow for win/win solutions for distributors, contractors, engineers and Weil‑McLain.
• Teamwork abilities that support field input for product changes and development of new products with engineering and marketing.

• High School education or equivalent required;
  Technical Bachelor’s degree or certificate strongly preferred.
• Upwards of 50% travel in the field.

• Generous and flexible paid time off including personal, caregiver, parental, and volunteer leave.
• Competitive health insurance plans and 401(k) match, with benefits starting day one.
• Competitive and performance‑based compensation packages and bonus plans.
• Educational assistance, leadership development programs, and recognition programs.

$86,900 – $120,000, with eligibility for a performance bonus.

We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.