Senior Operations Engineer

Senior Operations Engineer – JLL

The Senior Operations Engineer is a critical member of the facilities management team at the Philips Latham, NY site, responsible for ensuring the optimal performance, reliability, and safety of all building systems, with a primary focus on HVAC operations and maintenance. Reporting to the Chief Engineer, you will execute comprehensive maintenance operations, troubleshoot complex facility equipment, and support operational excellence for all stakeholders.

This role offers the opportunity to leverage your technical expertise while mentoring junior staff and driving continuous improvement in a dynamic commercial environment. You will play a key role in maintaining a safe, productive, and compliant work environment while contributing to JLL's commitment to operational excellence.

Operate, maintain, troubleshoot, and repair all HVAC systems and associated equipment to ensure peak performance and compliance with applicable standards

Perform maintenance, monitoring, and repairs to mechanical, electrical, plumbing, structural, fire/life safety, and control systems to keep facility and building systems operational and compliant

Lead and execute preventative maintenance programs across multiple building systems, with a strong emphasis on HVAC

Record system readings, make necessary adjustments, and conduct periodic equipment inspections to ensure proper operation and compliance

Manage facility services coordination, purchasing and inventory control, contracted maintenance oversight, and technical reporting/documentation requirements

Proactively coordinate with vendors, contractors, and service providers to ensure timely and high-quality execution of maintenance work

Support continuous improvement by reviewing service request summaries, identifying recurrent operational problems, and evaluating vendor performance

Minimum 5 years of hands-on experience in HVAC operations, maintenance, and troubleshooting in a commercial or industrial environment

Recognized technical credentials in HVAC (e.g., EPA Section 608 Certification, trade license, or equivalent)

Demonstrated multi-craft technical skills with advanced knowledge of mechanical, electrical, and plumbing (MEP) systems

Strong problem-solving and troubleshooting abilities

Excellent communication and documentation skills

Commitment to safety compliance and best practices, including lockout/tagout procedures and regulatory requirements

Ability to work independently and as part of a team, with strong organizational and time management skills