Senior Product Operations Manager, gTech Ads Enablement YouTube

MINIMUM QUALIFICATIONS:

• Bachelor
  27s degree or equivalent practical experience.
• 10 years of experience in product or program management.
• 5 years of experience in people management.
• Experience with Google Ads ecosystem or You Tube.

• Experience implementing technical solutions, driving strategy across multiple
  products, and managing the product development life-cycle across a portfolio
  of products.
• Experience with data-driven analysis, reporting, data-driven decision-making,
  and success measurement.
• Experience leading cross-functional alignment sessions with leadership,
  managing conflicting stakeholders, and driving conflict resolution.
• Track record in operational excellence, performance management, and career
  development.

gTech Ads is responsible for all support and media and technical services for
customers big and small across our entire Ad products stack. We help our
customers get the most out of our Ad and Publisher products and guide them when
they need help. We provide a range of services from enabling better self help
and in-product support, to providing better support through interactions,
setting up accounts and implementing ad campaigns, and providing media solutions
for customers business and marketing needs and providing complex technical and
measurement solutions along with consultative support for our large customers.
These solutions range from bespoke and customized ones for our customers to
scalable support for millions of customers worldwide. Based on the evolving
n9eds of our ads customers, we partner with Sales, Product and Engineering teams
within Google to develop better solutions, tools, and services to improve our
products and enhance our client experience. As a cross-functional and global
team, we ensure our customers get the best return on investment with Google and
we remain a trusted partner.

The gAE You Tube+ team is composed of Product Excellence Managers (PEMs) and
Practitioner Success Managers (PSMs) responsible for practitioner engagement and
insights, including enabling frontline readiness, generating actionable insights
for product improvements, and influencing technical solutions to drive product
priorities.

The gTech Ads Enablement team leverages user, operational and technical insights
to innovate Google's Ads products into customer experiences that are so
intuitive or automated that they require no support  team ensures
quality, scale, and efficiency to how Google delivers its ad products.

Google creates products and services that make the world a better place, and
gTechs role is to help bring them to life. Our teams of trusted advisors
support customers globally. Our solutions are rooted in our technical skill,
product expertise, and a thorough understanding of our customersomplex needs.
Whether the answer is a bespoke solution to solve a unique problem, or a new
tool that can scale across Google, everything we do aims to ensure our customers
benefit from the full potential of Google products.
Individual pay is determined by factors including job-related skills,
experience, and relevant education or training.

US: $228000 - $317000 (USD) + 25% bonus target + equity + benefits

Learn more about benefits at Google
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• Lead and manage a high-performing team of Product Excellence Managers (PEMs)
  and Practitioner Success Managers (PSMs) to drive product and practitioner
  excellence for You Tube Performance Advertising products, including Demand Gen
  and Display Ads.
• Define and drive the gTech Ads You Tube Performance product and service
  strategy, long-term roadmap, and strategic responses to accelerate product
  adoption and customer growth.
• Establish and socialize engagement models for horizontal partnerships across
  vertical product communities, Sales, Engineering, and gTech stakeholders.
• Oversee the full life-cycle of planning, designing, and deploying internal
  tools or products while ensuring product readiness, ongoing project
  management, and clear communications.
• Assess product gaps using customer feedback and metrics analysis,
  communicating issues and managing escalations with cross-functional partners
  to influence product roadmaps.