Field Service Engineering Specialist

About Metergy Solutions, LLC. (“Metergy”)

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.

As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model.

Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.

This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

The Field Service Engineering Specialist is a member of Metergy's Field Service Engineering team and serves as a technical resource for field operations, customer support, and cross-functional initiatives. This role is responsible for investigating complex technical issues, performing root cause analysis, developing field procedures and technical documentation, delivering technical training, and supporting customers and internal teams with advanced metering and communications-related challenges.

The successful candidate combines strong engineering fundamentals with practical problem-solving skills and the ability to communicate effectively with both technical and non-technical audiences. This role works closely with Field Service, Project Management, Customer Support, Product Development, and Operations teams to improve products, processes, and customer experience.

In addition to supporting day-to-day technical operations, the Field Service Engineering Specialist evaluates new technologies, contributes to design standards and best practices, develops technical drawings and documentation, and helps drive continuous improvement initiatives across the organization.

Internal

Title:

Meter Specialist - Field Services Engineering

• Serve as a technical resource for Field Service, Project Management, Customer Support, and other internal teams, providing expertise on metering systems, communication technologies, and field operations.
• Investigate complex technical issues, perform root cause analysis, and implement corrective actions to resolve product, process, and operational challenges.
• Provide technical training for field technicians and other internal…