Software Engineer

Job Title: Technical Writer
Industry: Manufacturing
Location: Glendale, AZ

Client Overview

This is a large, publicly traded materials science company, tens of thousands of employees worldwide, well over 15 billion dollars in annual revenue, with a 170 plus year history of inventing new glass, ceramic, and optical technologies. Operates across five major segments spanning optical communications, specialty materials, display technologies, environmental technologies, and life sciences. The company's work shows up in products most people use every day, from consumer electronics to automotive to medical devices.

This role sits within one of their U.S. manufacturing or engineering operations.

Top 3 Skills

• Technical documentation development (work instructions, SOPs, troubleshooting guides, job aids)
• Quality management system documentation standards (ISO 9001, AS9100)
• Technical editing and proofreading for clarity and accuracy

What You'll Do

• Develop and improve work instructions, standard operating procedures, troubleshooting guides, and job aids
• Partner with subject matter experts, engineers, and operations staff to gather accurate technical information
• Research and analyze technical information from multiple sources to build comprehensive documentation
• Review and edit documentation for clarity, consistency, and adherence to style guidelines
• Plan, schedule, and track documentation projects to meet deadlines and quality standards
• Translate complex technical processes into clear, user ready documentation

What We Need From You

• Bachelor's degree in English, communication, technical writing, engineering, or a science field, or an associate's degree/HS diploma with significant technical writing experience
• 3 or more years of technical writing experience
• Experience with ISO 9001 and AS9100 documentation requirements
• Ability to understand and clearly document technical manufacturing processes
• Strong written communication skills for translating complex technical information into clear documentation

Preferred / Bonus

• Technical writing experience in a manufacturing environment
• PTC Windchill system experience
• Optics knowledge