Business Operations Manager

Overview

THE POSITION Our roster has an opening with your name on it. We are looking for a Business Operations Manager for Fan Duel Casino to lead the operational performance of Casino business processes. This role will drive excellence across casino operations, connect internal and external teams, and drive action to deliver the best experiences for our players.

In addition to the specific responsibilities outlined above, employees may be required to perform other duties as assigned by the Company to meet evolving business needs.

Everyone on our team has a part to play.

• Ensure business operations comply with regulatory standards and are optimized for efficiency and productivity leveraging innovative tools and technology.
• Identify, assess, and mitigate risks associated with regulatory and operational aspects of casino gameplay.
• Maintain effective relationships with external parties to accomplish business objectives.
• Define and continuously improve processes and procedures to enhance organizational efficiency and optimize overall ways of working.
• Regularly monitor key business performance indicators (KPIs) and communicate trends and takeaways to operations leadership.
• Participate in cross-functional discussions and initiatives focused on leveraging business analysis to drive better business outcomes.
• Build a reputation of trust within and across business units in the successful completion of new requests across various operational topics and objectives.
• Lead the casino business operations vertical in a culture of positivity and “We Are One Team” through clear expectations, ownership, guidance, and calm under pressure.

• Minimum of 3 years of experience in process improvement or business analysis within product or technology.
• Strong proficiency in JIRA and Confluence.
• Understanding of gaming industry; knowledge around gaming KPIs & targets is a plus.
• Strong strategic mindset and ability to understand long-term views, anticipating future trends and implications.
• Experience leading a team toward clearly communicated goals, navigating obstacles, resource management, and overseeing professional development plans.
• Strong organizational skills and eye for detail, overseeing a portfolio of cross-functional projects.
• Ability to clearly communicate objectives, priorities, and status updates with direct reports, peers, and initiative partners.
• Eager to drive continuous improvement for the benefit of internal teams and customers; flexible when faced with issues or opportunities.

Fan Duel Group is the premier mobile gaming company in the United States and Canada. It includes Fan Duel Sports book, Fan Duel Casino, Fan Duel Racing, and the daily fantasy sports product. Fan Duel Group operates Fan Duel TV and Fan Duel TV+ with a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with offices in Los Angeles, Atlanta, Jersey City, and international offices in Canada, Scotland, Ireland, Portugal, Romania, and Australia.

Fan Duel Group is a subsidiary of Flutter Entertainment (NYSE: FLUT).

We offer amazing benefits above and beyond the basics, including health plans, fertility and family planning supports, mental health resources, fitness benefits, generous PTO and sick leave, annual bonus and long-term incentives, 401k with up to a 5% match, commuter benefits, pet insurance, and more. See Fan Duel Total Rewards for details. Benefits vary by location, role, and level.

Fan Duel is an equal opportunities employer and we are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by law. We believe every employee should feel valued, respected, and included.

The applicable salary range for this position is $103,000 - $129,000 USD, dependent on experience, location, business needs, and market demand. Benefits may include medical, vision, dental, life, disability, a 401(k) match, and other programs. Short-term or long-term incentive compensation may apply, including cash bonuses and stock programs. This role includes paid personal time off and 14 paid holidays. Fan Duel offers paid sick time per state and federal law.

Accommodation Fan Duel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a workplace accommodation during the application or hiring process, please email

Legal It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Violations may result in penalties and civil liability.