Shift Manager

Overview

Please submit a resume for consideration.

• Delivers an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
• Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
• Assisting Guests with all requests and answering questions as needed.
• Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering.
• Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
• Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
• Assists in the cleanliness and organization of the rental equipment.
• Bring attention to the General Manager of problem areas with other managers and party coordinators.
• Ensures that all children and adults adhere to house policies as outlined and informs management of any issues.
• Assists with the setup and breakdown of special events functions as directed by management.
• Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
• Open and close the store.

• Strong work ethics.
• High School or equivalent.
• Must be available to work on weekends and holidays.
• Children Experience Preferred, But Not Required.
• The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
• Strong math and verbal skills are needed.
• Is dressed following dress guidelines, looking neat, clean, and professional at all times.
• Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
• Must demonstrate an ability to clearly verbalize guest's needs to other team members.
• Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.

• Job Type: Part-time
• Salary: $20-$21 per hour
• Shift: 10 hour shift; 8 hour shift;
  Day shift;
  Evening shift;
  Morning shift
• Weekly day range:
  Monday to Friday;
  Weekends as needed
• Ability to commute/relocate:
  Reliably commute or planning to relocate before starting work (Required)
• Experience:
  
  Management: 1 year (Required);
  Store management: 1 year (Required)
• Work Location:
  
  6626 Metropolitan Ave Middle Village, 11379