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Arcade Supervisor

Job in New York, New York County, New York, 10261, USA
Listing for: Gaming City USA
Part Time position
Listed on 2026-02-06
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
  • Management
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Location: New York

Overview

Job Title:

Arcade Supervisor.

Employment Type:

Part-Time.

About the Company:

Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence.

Position Summary:

The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent and regular 4 day work week from 4pm-11:30pm but hours can vary dependent on holidays, parties or events.

Long term hires are a must. Here at Gaming City we want you to grow and learn with us.

Responsibilities
  • Supervise and direct arcade staff to ensure adherence to store manager policies and service standards.
  • Coordinate with other supervisors and the store manager.
  • Monitor arcade operations to maintain a safe, clean, and organized environment.
  • Oversee the functionality of arcade games and equipment, coordinating with maintenance (store manager or owners as necessary).
  • Provide training, guidance, and performance feedback to team members.
  • Manage guest relations, addressing concerns in a professional and timely manner.
  • Perform cash handling duties, including reconciliation of registers and reporting.
  • Assist with operational reporting and facility maintenance.
  • Support inventory management and supply ordering processes.
Qualifications
  • MINIMUM of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred).
  • Strong interpersonal and communication skills with a proven ability to manage teams effectively.
  • Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction.
  • Technical aptitude for troubleshooting arcade equipment and operating POS systems preferred.
  • Cash handling experience.
  • Ability to work flexible hours, including evenings, weekends, and holidays. OPEN AVAILABILITY REQUIRED.
  • High school diploma or equivalent required; additional education or training in management is a plus.
  • Punctual and on time.
Compensation & Benefits
  • $18.00 hourly rate with pay weekly.
  • Employee discounts and incentives.
Application Process

Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF

Experience & Contact Details
  • Experience: Required
  • Languages: English – Advanced. Spanish – Advanced
  • Employment: Part-time
  • Schedule: 4 days weekends mainly, Open availability is a requirement
  • Salary: $18 hourly
  • Benefits: Per week pay and discounts
  • Starting time: Immediate start!

About Gaming City USA:
Enjoy a fun and dynamic work environment where every day brings something new! You ll be part of a supportive and energetic team that values teamwork, creativity, and making every guest’s experience memorable. If you love games and great co

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