Overnight Events Manager

Position Summary

The Overnight Events Operations Manager oversees all overnight event operations to ensure a seamless, safe, and high‑quality guest experience. This role leads overnight teams, manages event logistics, and upholds operational standards while maintaining a strong focus on client satisfaction, service delivery, and staff performance.

• Oversee all overnight event activities from setup through breakdown
• Ensure events meet client expectations, timelines, and company standards
• Monitor guest flow, staffing levels, and operational efficiency in real time
• Troubleshoot operational issues quickly and professionally
• Lead and oversee the overnight support staff
• Conduct pre‑shift briefings and post‑event debriefs
• Ensure proper staffing levels and deployment based on event requirements
• Foster a positive, accountable, and inclusive team culture

• Serve as the primary overnight point of contact for clients and internal partners
• Communicate effectively with event planners, security, facilities, and vendors
• Address and resolve client concerns promptly

• Ensure adherence to all safety protocols and emergency procedures
• Maintain compliance with company policies and labor regulations
• Monitor incident reports and elevate issues as needed

• Oversee event setup, equipment use, and breakdown (tables, chairs, linens, etc.)
• Coordinate with facilities, cleaning, and security teams
• Ensure all spaces are properly prepared and restored post‑event

• Complete nightly reports including staffing, incidents, and event outcomes
• Document any performance concerns
• Provide feedback and recommendations for continuous improvement

• 3–5+ years of experience in event operations, hospitality, or venue management
• Prior leadership or supervisory experience required
• Strong problem‑solving and decision‑making skills
• Ability to manage multiple priorities in a fast‑paced environment
• Excellent communication and interpersonal skills
• Ability to work overnight shifts, weekends, and holidays

• Experience in large‑scale venues, attractions, or corporate event settings
• Knowledge of scheduling and labor‑compliance best practices
• Bilingual skills a plus
• Ability to lift, stand for long periods, bend, push, and pull

$34 - $36 USD

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note:
    
    Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.