Immersive Manager

GLO is reimagining sightseeing for the age of immersive tech. We create interactive gaming tours that transform real city streets into playful, story‑rich experiences using cutting‑edge augmented reality (AR) technology. Our tours are social, creative, and designed to make people feel like they’ve stepped inside the city rather than just walked through it. We’re building something new at the intersection of entertainment, culture, and technology, and we’re looking for tour operators who want to help define what immersive tourism can be.

As an Immersive Experience Manager, you’ll operate at the center of the experience. You’ll guide immersive tours while also managing the behind‑the‑scenes systems that keep everything running smoothly.

• Own day‑to‑day tour execution, ensuring tours are staffed, equipped, and running on time
• Manage schedules and guide coverage
• Oversee and support tour guides, including coaching and performance feedback
• Own AR equipment readiness and lifecycle (inventory, maintenance, charging, storage)
• Ensure consistent execution standards across all tours
• Improve processes, systems, and SOPs as the company grows
• Assist with hiring, onboarding, and training new guides
• Act as the communication bridge between leadership and on‑the‑ground staff

• Lead tours (up to 8 participants, 45–60 minutes) as needed for training, quality control, and coverage
• Ensure a consistently high‑quality, engaging, and safe guest experience across all tours
• Oversee guest check‑in, onboarding with AR headsets, and gameplay flow
• Monitor pacing, group movement, and participant awareness in outdoor environments
• Troubleshoot or ensure resolution of device, connectivity, and gameplay issues
• Represent GLO professionally in public‑facing settings

• Experience managing people, logistics, or live operations
• Strong ownership mindset and ability to make decisions in a fast‑moving environment
• Confident communicator with strong interpersonal skills
• Highly reliable, organized, and detail‑oriented
• Comfortable working outdoors and on your feet when needed
• Available evenings and weekends
• Comfortable in an early‑stage, evolving environment
• Interest in immersive experiences, games, or live events
• Eligible to work in the U.S.
• NYC sightseeing guide license (or willingness to obtain with company support)

• Experience managing teams, schedules, or operations (events, hospitality, tours, etc.)
• Familiarity with AR, VR, or other interactive tech
• Passion for cities, street culture, art, or creative play
• Startup or early‑stage company experience

• Annual base salary range: $65,000 – $85,000, depending on experience and scope of responsibilities
• Comprehensive health, dental, and vision insurance
• Paid time off