Elevator Operator

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes world‑renowned venues such as Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre, showcasing a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

The original production, the Christmas Spectacular Starring the Radio City Rockettes, has been a holiday tradition for more than 90 years. More information is available at

The Elevator Operator is responsible for greeting and welcoming guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.

• Greet and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
• Assist high‑profile guests and patrons when entering and exiting the elevator.
• Assist guests and patrons with disabilities.
• Prioritize guest pickups with or without direction from supervisor.
• Informatively answer guests' questions concerning Madison Square Garden amenities and operations.
• Monitor radio communication and rapidly respond to any emergencies.
• Ensure only staff or guests with proper credentials gain access to restricted levels.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on site.

• Articulate with excellent hospitality, interpersonal, and communication skills.
• Ability to work professionally as a team player in a high‑volume, fast‑paced environment.
• Ability to solve problems, demonstrate conflict resolution skills, and handle customer situations in a highly sensitive, heightened, and urgent environment.
• Prior arena/theatre and elevator operating experience preferred.
• Must be a member or join 32BJ SEIU.
• Must be able to pass and maintain certification in T.E.A.M. alcohol management.
• This position is part‑time and is scheduled based on events.

• Must be able to stand for long periods of time.
• Must be comfortable working in a confined space for an extended duration of time.
• Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.

$26.64 – $26.64 USD

MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.