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Director, CX Self-Serve & Tech Ops — Scale Player Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-23
Listing for:
Rockstar Games
Full Time
position Listed on 2026-06-23
Job specializations:
-
Entertainment & Gaming
Event Manager / Planner
Job Description & How to Apply Below
Rockstar Games is seeking a Director of CX Self-Serve & Tech Operations in New York City to enhance player support and streamline technical operations. You will define strategies for player self-service and lead innovative solutions to improve player experience. The ideal candidate has extensive experience in customer experience operations, particularly in gaming, and will be key in managing a large-scale support ecosystem.
This full-time position offers base pay between $137,300 and $180,500, along with a comprehensive benefits package.
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