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Shift Manager

Job in Nanuet, Rockland County, New York, 10954, USA
Listing for: Catch Air
Full Time position
Listed on 2026-06-26
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Location: Nanuet

4 weeks ago Be among the first 25 applicants

This range is provided by Catch Air. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Job Description

Please submit a resume for consideration.

Requirements
  • Leadership, drive, and enthusiasm!
  • Strong written and verbal communication skills!
  • Ability to work independently and as a team!
  • Organizational skill: the ability to multitask and complete several projects at one time
  • Ability to work weekends/holidays
Job Responsibilities
  • Deliver an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
  • Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
  • Assist guests with all requests and answer questions as needed.
  • Greet guests with a positive attitude and enthusiasm while performing multiple job functions. Smile and greet guests upon entering.
  • Keep all coordinators promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.
  • Provide timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
  • Competently diffuse difficult guest situations while protecting the integrity and safety of our staff, building, and house policies.
  • Assist in the cleanliness and organization of the rental equipment.
  • Bring attention to the General Manager of problem areas with other managers and party coordinators.
  • Ensure that all children and adults adhere to house policies as outlined and inform management of any issues.
  • Assist with the setup and breakdown of special events functions as directed by management.
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
Education, Experience, and Skills Required
  • Strong work ethic.
  • High School or equivalent.
  • Must be available to work on weekends and holidays.
  • Children experience preferred, but not required.
  • The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
  • Strong math and verbal skills are needed.
  • Is dressed following dress guidelines, looking neat, clean, and professional at all times.
  • Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
  • Must demonstrate an ability to clearly verbalize guest’s needs to other team members.
  • Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.
Job Type

Part‑time

Pay

$18.00 per hour

Expected hours

25 – 30 per week

Location

424 Market St, Nanuet, NY 10954

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Entertainment Providers

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