Lead Attendant

A Lead Package Attendant at LIVunLtd ensures the maintenance and organization of the package room for a luxury residential client. The role requires strong leadership, excellent communication, and a commitment to exceptional service. Full Time and Part Time positions are available.

• Supervise and lead a team of package attendants to ensure timely and accurate processing of incoming and outgoing packages.
• Assign tasks and responsibilities to team members, monitor performance, and provide coaching and feedback as needed.
• Logs and book incoming packages into the accurate Smart Package Rooms.
• Organize outgoing packages and assign packages to appropriate carriers.
• Provide superior customer service to all residents and guests, and facilitate and address client phone calls & emails.
• Help provide a safe, healthy and clean environment for all members, guests and employees.
• Connect clients with appropriate vendors, including but not limited to, handymen, pet care providers, maid services, and dry cleaners.
• Handle the sales of all moving and shipping supplies and assist with the rental of moving equipment.
• Provide additional business services including but not limited to, making photocopies, sending faxes, scanning documents.
• Assist clients with any of their shipping inquiries.
• Assist clients with troubleshooting and locating misplaced or missing packages.
• Assist clients with trouble shooting their software or computer errors.
• Perform any cleaning and sanitizing duties as assigned to help establish and maintain showroom quality at all times, as well as to ensure a safe living environment.
• Inspect the package room and report any unsafe conditions or faulty equipment to the Manager.
• Adhere and adapt to all new LIVunLtd policies, procedures and initiatives.
• Wear corporate / building approved uniforms for each specific LIVunLtd location where you are working.
• Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.

• Must have the ability to communicate clearly and effectively with residents and other coworkers.
• Must be able to work independently.
• Must be able to lift up to 50lbs.
• Must possess a friendly attitude, have excellent customer service skills, and a commitment to executing all duties in a professional manner.
• Must be familiar with Microsoft Office applications and able to pick up new technologies.
• Have a High School Diploma or equivalent.
• Ability to work on Saturdays.

$20 per hour, differing based upon work experience and location.

This position is at-will employment and does not create an employment contract or alter the at-will relationship between the employee and the company.