Director, VIP Ticketing

Job Title

Director, VIP Ticketing & Experiences

• Develop, sell, and execute VIP ticketing programs across a roster of artists.
• Own the full lifecycle of VIP experiences, from concepting and pricing to execution and settlement, ensuring each program is commercially successful and aligned with the artist’s vision.
• Concept and develop VIP ticketing packages tailored to each artist and tour.
• Own the P&L for VIP programs, including pricing strategy and forecasting.
• Lead artist and management conversations to pitch, refine, and approve VIP offerings.
• Design fan experiences that are operationally feasible and aligned with artist expectations.
• Oversee execution planning, ensuring all VIP elements are clearly defined and delivered.
• Provide ongoing ticketing updates, performance tracking, and sales reporting.
• Manage financial settlements for shows in coordination with finance and tour teams.
• Partner closely with tour logistics to ensure seamless on‑site execution.
• Coordinate across internal teams, including production, creative, and operations, to bring programs to life.

• Strategic and detail‑oriented, able to move from big‑picture concepting to on‑the‑ground execution.
• Comfortable owning financial outcomes and making decisions that impact profitability.
• Confident working directly with artists, managers, and agents.
• Understanding of the pace and complexity of live touring environments.
• Highly organized, able to manage multiple tours and timelines simultaneously.
• Experience in VIP ticketing and experiences.

• 7+ years of experience in VIP ticketing, touring, live events, or experiential programs.
• Strong understanding of ticketing platforms and tour operations.
• Experience building and managing P&Ls.
• Familiarity with settlement processes for live events.
• Existing relationships with artist teams, managers, or agencies.

This position requires a minimum of 4 days per week in the office.

Salary Range: $100,000 to $120,000 annually. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.