Case Filing Specialist

Responsibilities

• Reviewing documents submitted by clients for completeness, accuracy, and compliance with specific U.S. state requirements.
• Formatting and preparing final document packages for submission to courts (electronically or via partner postal services).
• Tracking the status of submitted documents in the internal system (CRM).
• Providing clients with brief instructions or clarifications (via email or chat, without legal consultation).
• Working with the internal Knowledge Base and continuously updating knowledge of procedures across different states.

• Strong proficiency in English (B2 level or higher, both written and spoken).
• High attention to detail, responsibility, and patience.
• Basic document-handling skills and analytical thinking.
• Experience in customer support or client services is a plus.
• Participation in Work & Travel programs, international studies, or internships abroad is an advantage.
• Willingness to learn and work with a large volume of materials (Knowledge Base, templates, procedures).

Do you want to know some details about this position?

Dina will help!

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.