Entertainment Operations Lead — Production Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-14
Listing for:
Cognizant
Full Time
position Listed on 2026-07-14
Job specializations:
-
Entertainment & Gaming
Job Description & How to Apply Below
Location: New York
Cognizant is seeking a Support Lead to oversee production support operations in a fast-paced entertainment environment based in New York. This onsite role requires strong incident management, team leadership, and stakeholder communication to ensure service stability and rapid major incident resolution.
You will monitor applications and streaming platforms with New Relic and Conviva, coordinate P1 responses, and drive RCA documentation, status reporting, and cross-functional collaboration to
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