Eligibility Clerk
Listed on 2026-07-17
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Entertainment & Gaming
Customer Service Rep
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Eligibility ClerkCENTRAL ADMINISTRATION, New York, NY, US
Salary: $59,295.44 – $59,295.44 annually
Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for an Eligibility Clerk based out of our Central Administration location in Manhattan.
Summary:
The primary purpose of this position is to be responsible for providing member/customer service in the areas of claims & eligibility. Following departmental workflows and policies/procedures, the employee will analyze and communicate outcomes (eligibility status/payment levels/denials) to members and providers.
Position
Qualifications:
- Minimum of 1 year of eligibility, claims, and insurance experience
- Minimum high school diploma or equivalent.
- Excellent interpersonal and customer service skills.
- Ability to work independently, handle routine inquiries and resolve issues with minimal supervision.
- Excellent organizational skills and attention to detail.
- Strong oral and written communication skills.
- Ability to work under pressure, meet deadlines and multitask.
- Spanish, Mandarin, or Cantonese speaking a plus.
We offer a competitive salary including, but not limited to, the following benefits:
- Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits‑eligible employees and their eligible dependents
- Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays)
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