Tour Guide- Radio

Overview

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes venues such as Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre, hosting a broad array of sporting events, concerts, family shows, and special events.

The Christmas Spectacular Starring the Radio City Rockettes has been a holiday tradition for more than 90 years. More information is available at

• Conduct daily public tours of Radio City Music Hall in an orderly and safe fashion.
• Memorize a 20–25 page script and present in a clear, concise, informative, and entertaining manner.
• Memorize multiple tour routes and become familiar with all front of house and back of house areas of the venues.
• Assist fellow Tour Guides with large groups from time to time.
• Secure, return, and observe proper use of equipment such as radios, keys, uniforms, locker room, props, and technology during tours.
• Interact cordially with other departments and stay up-to-date on company news and upcoming events.
• Participate in special projects and perform other duties as assigned.
• Conduct a minimum of 3–4 tours per day and provide exceptional experiences while adhering to appearance and presentation guidelines on-site.

• Experience in a tour-related or entertainment setting is desirable.
• Strong public speaking and communication skills with a focus on customer service.
• Background in theater, performing arts, or communications is helpful.
• Excellent memorization and time management skills with the ability to articulate and energize the presentation.
• Ability to adapt to changes to the tour script, route, and assignment on short notice.
• Good organizational skills to check in groups and collect tickets as necessary.

• General physical requirements such as lifting 25 lbs, standing for long periods, walking long distances, bending, and constant motion; must traverse steps and stand for extended periods.
• Proficiency in a second language is not required but is a plus.
• Must be available 4 days a week, including Sundays and holidays as needed.

Hourly Pay Range $24 USD

MSG offers resources to help employees grow their careers and is committed to diversity and equal employment opportunities. MSG is an Equal Opportunity Employer and provides equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, disability, or veteran status. MSG complies with applicable laws governing nondiscrimination and reasonable accommodations as required.

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