Administrative Stage Door Associate Building Arts , NY
Listed on 2026-07-21
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Entertainment & Gaming
Customer Service Rep, Event Staff/ Venue Crew -
Customer Service/HelpDesk
Customer Service Rep, Event Staff/ Venue Crew
Location: New York
Theatre Row, a program of the non‑profit Building for the Arts NY, Inc. (BFA), is an Off‑Broadway multi‑theater complex in the heart of the Theater District. It serves as an affordable home for performing arts organizations and a lively, accessible venue for diverse audiences.
Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons annually.
BFA is seeking a part‑time Stage Door Associate (SDA). The SDAs are responsible for handling building access for renters, resident companies, and staff. This position primarily supports the Operations and Production Departments. Successful candidates are enthusiastic about theatre, have an interest in venue management, and some experience working directly with patrons, clients, or in another customer service environment.
This is a part‑time, hourly, non‑exempt position. SDAs report to the Operations Manager. SDAs are typically scheduled for 7 to 21 hours per week, with occasional opportunities to cover additional shifts; a shift is typically 7 to 8 hours. Theatre Row operates from 9:30 am to 11:00 pm, seven days a week.
BFA specifically needs coverage Sunday and Monday evenings (4–11 pm). Some holidays will be required. All employees of BFA must provide proof of vaccination (or a medical or religious exemption) to enter the building.
Responsibilities- Allow building and rehearsal studio access for renters and staff
- Screen new arrivals for vaccination status, if required
- Receive deliveries and contact the appropriate department or production team
- Monitor building security cameras
- Maintain an accurate sign‑in/sign‑out sheet for all renters and guests in the building
- Experience working in customer service or patron services
- Ability to prioritize, troubleshoot, and remain calm during emergencies or stressful situations
- Familiarity with commercial and non‑profit theatre best practices
- Team player
- Reception experience is a plus
Position is paid $19 per hour and does not qualify for benefits.
ApplySend cover letter and resume to jobs with subject line “SDA Applicant: [Your Name]”. Resume and cover letter should each be one page or shorter and highlight applicant’s abilities in patron services. Do not send a headshot. No calls will be accepted.
Equal Opportunity EmployerBFA is an equal opportunity employer. We do not discriminate in recruitment or employment on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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