Dual Rate Dealer Floor Supervisor - Poker Room

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Regular Hourly Full-Time Nichols, NY, US

4 days ago Requisition

Salary Range: $13.30 To $20.00 Hourly

Deal. Lead. Elevate the Game.

Are you an experienced Poker Dealer ready to take the next step in your career? We're looking for a confident, guest-focused
Dual Rate Dealer/Floor Supervisor to join our Poker Room team. This role combines the excitement of dealing with the opportunity to lead, support the team, and help create an exceptional gaming experience for every guest.

If you thrive in a fast-paced environment, enjoy working with people, and have a passion for poker and leadership, we'd love to meet you.

As a Dual Rate Dealer/Floor Supervisor, you’ll split your time between dealing Poker games and supporting daily Poker Room operations.

• Deal Poker games accurately, efficiently, and professionally.
• Create a fun, welcoming, and engaging experience for guests.
• Accept wagers, pay winning hands, and handle gaming chips and cash accurately.
• Explain game rules and answer guest questions with confidence.
• Protect the integrity of every game by maintaining awareness of the table and reporting suspicious activity.
• Inspect cards and gaming equipment to ensure compliance with gaming standards.
• Follow all gaming procedures, internal controls, and federal, state, and regulatory requirements.

• Support the daily operation of the Poker Room and assist in supervising table activity.
• Ensure games run smoothly, fairly, and efficiently.
• Resolve guest concerns professionally and promptly.
• Mentor and support dealers while promoting outstanding customer service.
• Verify fills, credits, and required gaming documentation.
• Help maintain compliance with all company policies, internal controls, and gaming regulations.
• Promote a positive, team-oriented work environment while protecting company assets.

• High School Diploma or GED required.
• Successful completion of dealer school
  or at least 6 months of Poker dealing experience in a licensed commercial casino.
• Strong Poker dealing skills and knowledge of game procedures.
• Leadership experience or supervisory experience is a plus.
• Excellent communication and customer service skills.
• Ability to remain calm, professional, and focused in a fast-paced environment.
• Strong attention to detail, integrity, and commitment to game security.

This position requires standing, walking, sitting, reaching, bending, twisting, and moving throughout the Poker Room and property during scheduled shifts. Candidates must be able to lift, carry, push, or pull up to 20 pounds and possess the mobility required to support both dealer and supervisory responsibilities.

Our Poker Room is a fast-paced, high-energy environment with moderate to loud noise levels. Evening, weekend, and holiday availability may be required.

We believe our team members are our greatest asset. Eligible employees enjoy a comprehensive benefits package, including:

• Employee-only daycare open7 days a week from 7:00 AM to 11:00 PM at discounted rates (subsidies may be available)
• Generous
  401(k) with
  100% immediate vesting
• Medical, Dental, Vision, and Life Insurance for full-time employees
• Paid Time Off, Sick Time, and Holiday Pay
• Tuition Reimbursement for eligible employees
• Employee discounts on hotel stays, restaurants, spa services, and more

Ready to take the next step in your gaming career?

Apply today and bring your leadership, professionalism, and passion for Poker to a team where you can make an impact every shift.