Student Associate - Norwich High School

School-Based Bank Branch Position

Salary Range: $17 - $17.75

This position provides high school students with hands-on experience in a school-based bank branch. Students will develop financial literacy, customer service, and workplace skills while working under the direct supervision of experienced bank staff in a structured learning environment. Students will work closely with experienced staff to complete general administrative and operational duties as well as special projects as assigned. Will provide excellent customer service and exhibit professional telephone and communication skills when interacting with customers and clients.

• Currently enrolled as a full-time student in good academic and attendance standing at the school where the in-school branch operates
• Must be a student in or entering their junior year or above
• Customer service or school activity participation preferred

• Basic PC skills with a working knowledge of Word, Excel and Power Point
• Excellent verbal and written communication skills
• Basic math skills with attention to accuracy
• Excellent attention to detail
• Ability to foster company success through professional appearance, being courteous to customers and other staff by having a positive attitude

• Candidates must provide valid identification to satisfy I-9 employment eligibility requirements
• Candidates must present valid working papers at the time of hire; employment is subject to all applicable federal and state youth employment laws, including restrictions on hours worked
• Work may be performed at the in-school branch or other local branches and will require reliable transportation

• 50% Assist with basic customer transactions (e.g., deposits, withdrawals, account inquiries) under direct supervision
• 30% Provide customer service to student and customers, including greeting, answering questions, and promoting financial literacy
• 15% Support administrative duties such as maintaining records, preparing forms, and organizing branch materials
• 5% Other duties as assigned

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

• Generous Paid Time Off:
  At least 22 days annually, prorated in the year of hire.
• Parental Leave:
  Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage:
  Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage:
  Ensur…