Revenue Operations - Contractor

About Us

Runhappy is booking and operations infrastructure for experience-driven businesses. We work with family entertainment centers and other event venues to build and operate custom AI agents that run the full customer journey - capturing every inbound inquiry across web, phone, SMS, and email, booking and planning the event with the customer, coordinating with your team, and following up to keep guests coming back.

Runhappy is booking and operations infrastructure for experience-driven businesses. We work with family entertainment centers and other event venues to build and operate custom AI agents that run the full customer journey - capturing every inbound inquiry across web, phone, SMS, and email, booking and planning the event with the customer, coordinating with your team, and following up to keep guests coming back.

Runhappy is not software you configure, it's a fully managed service. We design the experience around our customers’ brand, their workflows, and their customers, then operate it for them.

Runhapy was founded in 2022 by serial entrepreneur Mark Ghermezian, who co-founded Braze (BRZE) and served as its first CEO, pioneering a new category that led to the company's IPO in November 2021. Based in New York, Runhappy has been recognized as one of Built In's 2026 Best Places to Work.

We're looking for a Revenue Operations consultant to help us shape and run our GTM tools. This is a part time contractor engagement, around 20 - 25 hours a week to start, with room to grow. You'll work closely with us to make decisions and put them into practice.

Our current stack is built around Hub Spot, with Nooks for dialing, Clay and Apollo for enrichment and Unify for email sequencing. We are evaluating all of our tech stack options with a close look at how well each works with integrations.

• Help us choose the tech stack, with a focus on how cleanly each option integrates with Hub Spot
• Design how our tools work together, and advise on where to simplify or add
• Build and refine our outbound sequences
• Keep our enrichment and data flows clean and reliable
• Manage Hub Spot day to day - workflows, reporting, and data quality
• Document how everything works so it stays easy to maintain

• 5 - 7+ years of experience in Revenue Operations, building systems, workflows and evaluating and implementing tech stacks
• Strong Hub Spot experience, ideally at an admin level
• Familiarity with sales engagement tools such as Outreach, Nooks, Apollo, or Unify
• Comfort with enrichment tools, especially Clay and Apollo
• Good judgment - someone who can weigh options and recommend a path, then carry it out
• A self-directed style that needs little oversight
• Currently using AI as part of their processes

• Endless career growth opportunities by joining our team at the ground floor
• A tight-knit, collaborative team who are passionate about building startups
• Competitive salary, equity, flexible PTO, and robust benefits (medical, dental, vision etc.)
• Built-In 2026 Best Places to Work

• Grit - When challenges arise, persist and finish strong.
• Relevance - Focus relentlessly on what matters most now.
• Simplicity - If something can be simplified, simplify it.
• Honesty - Speak the truth and act with integrity.

We’re focused on building and fostering a diverse, flexible, and inclusive space that allows our team members to thrive. We’re an Equal Opportunity Employer and consider applicants without regard to race, color, national origin, gender, sexual orientation, genetics, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.