Table Games Supervisor

• Oversee daily table games operations and ensure compliance with company policies, gaming regulations, and internal controls
• Supervise, coach, and direct dealers on table games procedures
• Monitor game activity, wager amounts, and player behavior for irregularities or potential issues
• Track and document guest play, including purchase amounts, wins/losses, and average bet size
• Maintain table inventory levels and coordinate fills and credits
• Issue and inspect playing cards and dice at the beginning of each shift
• Assist with scheduling, training, evaluations, and disciplinary actions
• Support team member development through mentorship, communication, and feedback
• Investigate and resolve guest concerns
• Enforce safety regulations and internal controls
• Maintain confidentiality of company, guest, and team member information
• Collaborate with management to recommend improvements to table games operations and guest experience
• Perform additional duties as assigned

• Must be 21 years of age or older
• High school diploma, GED, or equivalent experience
• Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor
• Strong understanding of table game rules, regulations, and internal control systems
• Excellent organizational, leadership, and customer service skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite or related software
• Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards
• Commitment to guest service excellence and ethical conduct
• Prior experience in a supervisory role within a regulated gaming environment preferred
• Frequent standing and walking throughout the casino floor
• Ability to lift up to 25 lbs. as needed
• Ability to work varying schedules, including evenings, weekends, and holidays
• Must successfully complete a pre-employment drug screening
• Ability to secure and maintain NE Gaming License required
• Driver’s License

Demonstrates strong leadership and organizational skills in overseeing table games operations, ensuring compliance with gaming regulations, and enhancing guest experiences. Proficient in monitoring game activity and player behavior while maintaining confidentiality and ethical conduct.

• Table Games Operations Management
• Regulatory Compliance
• Player Tracking Systems
• Leadership and Mentorship
• Customer Service Excellence

• Table Game Rules
• Internal Control Systems
• Analytical Problem-Solving
• Microsoft Office Suite
• Guest Play Tracking
• Inventory Management
• Playing Card and Dice Inspection
• Scheduling and Training
• Disciplinary Actions
• Gaming License Maintenance

• Organizational Skills
• Leadership Skills
• Communication Skills
• Customer Service Skills
• Mentorship Skills

• NE Gaming License
• Driver’s License

• Gaming Regulations
• Casino Operations
• Table Games
• Guest Experience
• Internal Controls

• Player Tracking Systems
• Microsoft Office Suite